Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Jaci Hartley

Tampa

Summary

Experienced professional in guest services with strong skills in customer relations, recordkeeping, and problem-solving. Known for maintaining a positive atmosphere and being outgoing when greeting and communicating with others.

Overview

6
6
years of professional experience

Work History

Receptionist

Soho Wellness & Med Spa
03.2025 - Current
  • Managed multiple tasks and met time-sensitive deadlines.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained confidentiality of information regarding clients and company.
  • Answered phone promptly and directed incoming calls to correct offices.

Dog Daycare Attendant

Bay Paws Pet Resort
08.2024 - 02.2026
  • Exercised animals regularly with walks and rigorous play activities.
  • Communicated professionally with pet owners via phone, email, and text.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Gave animals proper attention to promote secure environment in owner's absence.

Front Desk Receptionist

Kelly Family Eyecare
03.2020 - 12.2021
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Education

Bachelor of Arts - Marketing

University of South Florida
Tampa, FL
05-2026

High School Diploma -

Edwin O Smith Highschool
06-2022

Skills

  • Office Administration
  • File Management
  • Office Organization
  • Call Routing
  • Appointment confirmation
  • Customer Service
  • Front Office Management
  • Appointment Scheduling
  • Conflict Management
  • Telephone Etiquette
  • Verbal and written communication

Education and Training

true

Timeline

Receptionist

Soho Wellness & Med Spa
03.2025 - Current

Dog Daycare Attendant

Bay Paws Pet Resort
08.2024 - 02.2026

Front Desk Receptionist

Kelly Family Eyecare
03.2020 - 12.2021

High School Diploma -

Edwin O Smith Highschool

Bachelor of Arts - Marketing

University of South Florida

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