Jaci Kirkham
Saratoga Springs,UT
Summary
Specialize in customer experience and result-driven satisfaction with exceptional customer service skills. Proven ability to foster loyalty through personalized consultations and effective communication. A dedicated team player with strong time management and problem-solving abilities, consistently exceeding sales targets while maintaining a welcoming atmosphere.
Overview
5
5
years of professional experience
Work History
Barista
Dutch Bros
08.2025 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Waitress
Chuck a Rama
02.2021 - Current
- Delivered high-quality customer service in fast-paced dining environment.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Prestige Beauty Advisor
Ulta Beauty
09.2023 - 08.2024
- Provided personalized beauty consultations to clients, enhancing product selection and customer satisfaction.
- Developed strong relationships with clients, fostering loyalty through exceptional service and follow-up communication.
- Implemented promotional strategies that increased awareness of special events and product launches within the store community.
- Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
Cheerleading Coach
Exceleration All Stars
11.2023 - 03.2024
- Organized and led practice sessions, focusing on teamwork and individual improvement.
- Collaborated with parents to address concerns and foster positive relationships within the team.
- Analyzed competition performances to identify areas for improvement in routines and strategies.
- Fostered a positive and supportive environment, promoting teamwork and sportsmanship among cheerleaders.
Education
High School Diploma -
Westlake High School
Saratoga Springs, UTMaster Medical Esthetics - Esthetics
Acaydia Spa School of Esthetics
Provo, UT04.2023
Skills
- Friendly and outgoing
- Problem-solving
- Active listener
- Exceptional customer service
- Team leadership
- Hospitality service expertise
- Up-selling
- Clear communication
Accomplishments
Top sales, highest requested services
Timeline
Barista
Dutch Bros
08.2025 - Current
Cheerleading Coach
Exceleration All Stars
11.2023 - 03.2024
Prestige Beauty Advisor
Ulta Beauty
09.2023 - 08.2024
Waitress
Chuck a Rama
02.2021 - Current
High School Diploma -
Westlake High School
Master Medical Esthetics - Esthetics
Acaydia Spa School of Esthetics