Proactive and customer-focused, I excelled at Tokyo Japanese Steakhouse and Sushi Bar by leveraging exceptional service skills and a strong work ethic to enhance guest experiences. Mastered POS operations and teamwork, significantly contributing to a collaborative and efficient work environment. Demonstrated expertise in hospitality service and safe food handling, ensuring high standards of cleanliness and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Tokyo Japanese Steakhouse and Sushi Bar
07.2024 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Team Member
Champagne Charcuterie
05.2022 - 07.2024
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.