Jaci Thompson
Yukon
Summary
Dynamic Corporate Manager with a proven track record at Myers’s Real Property, enhancing operational efficiency and driving revenue growth through strategic initiatives. Skilled in team building and conflict resolution, I successfully implemented a structured environment for employees to carry out job related duties to ensure smooth daily operations and honoring the amazing family name we represented.
Overview
1
1
Certification
Work History
Corporate Manager
Myers’s Real Property
- Led strategic initiatives to enhance operational efficiency across multiple business projects.
- Developed and implemented standardized processes for customer issue resolution.
- Analyzed market trends to identify opportunities for business improvement and revenue growth.
- Collaborated with cross-functional teams to streamline workflow and optimize resource allocation.
- Fostered a culture of continuous learning and innovation, empowering employees to contribute unique ideas for organizational growth and development.
- Led process improvement initiatives to increase operational effectiveness and optimize resource utilization within the organization.
- Managed crisis situations effectively by quickly assessing the situation, developing an appropriate response plan, and communicating transparently.
- Increased overall business efficiency by streamlining processes and implementing innovative appropriate strategies.
- Improved risk management practices by implementing thorough assessments of potential threats and developing proactive contingency plans accordingly.
- Implemented cost-saving measures through effective budget management, reducing overhead expenses and increasing profitability.
- Established a positive work culture that promoted open communication, teamwork, and employee engagement across all levels of the organization.
- Directed marketing campaigns that effectively communicated brand value propositions, driving increased consumer interest in products/services offered by the company.
- Coordinated product launches from inception through execution, ensuring timely release dates while adhering to strict quality control guidelines.
- Championed sustainability initiatives within the corporation to reduce environmental impact while promoting social responsibility values among employees.
- Developed strategic partnerships with Multiple vendors and Company Sales representatives to drive business growth and market expansion.
- Oversaw financial reporting activities, ensuring accuracy and compliance with regulatory requirements while identifying areas for improvement.
- Enhanced employee productivity by implementing comprehensive training programs and offering professional development opportunities.
- Successfully negotiated contracts with vendors for quality goods at competitive prices, positively impacting the bottom line.
- Collaborated with executive leadership to develop long-term corporate goals and implement actionable plans to achieve them.
- Managed cross-functional teams for successful project completion, resulting in improved company performance.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced operational risks while organizing data to forecast performance trends.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Payroll
- Invoicing Monthly House Charge Accounts
- Repairing credit card machines, Point of Sale cash register machines, Gasoline pumps and any other equipment issues that may arise.
Administrative Assistant to the Director
Great Plains Regional Medical Center
10.2007 - 2013
- Coordinated scheduling for director's meetings, ensuring efficient time management and resource allocation.
- Managed correspondence, prioritizing communications to enhance workflow and responsiveness.
- Maintained confidential files and records, supporting compliance and data integrity initiatives.
- Assisted in preparing reports and presentations, contributing to informed decision-making processes.
- Streamlined office procedures, improving operational efficiency and reducing turnaround times.
- Acted as liaison between departments, facilitating effective communication and project coordination across teams.
- Increased efficiency in the workplace by organizing and maintaining an effective filing system for both physical and electronic documents.
- Monitored supervisor's work calendar and scheduled appointments, meetings, and travel.
- Managed incoming calls professionally, directing inquiries to appropriate personnel or providing relevant information as needed.
- Facilitated smooth operations within the department by acting as a liaison between employees at various organizational levels including executives, peers, subordinates, vendors, and clients alike.
- Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes.
- Managed client relationships on behalf of the director by promptly addressing inquiries, resolving issues, and maintaining open lines of communication for long-term satisfaction.
- Creating Purchase Orders.
- Creating and assigning Work orders.
- Kronos time keeper for payroll.
Education
No Degree - Practical Nursing
Southwestern Oklahoma State University
Weatherford, OKSkills
- Operations management
- Cross-functional team coordination
- Organizational development
- Sales management
- Customer service
- Time management
- Clear communication
- Team leadership
- Verbal and written communication
- Decision-making
- Relationship building
- Safety procedures
- Staff training and development
- Coaching and mentoring
- Work prioritization
- Conflict resolution
- Goal setting
- Policy and procedure development
- Staff management
- Task delegation
- Complex Problem-solving
- Documentation and reporting
- Inventory management
- Recruiting and interviewing
- Project management
- Staff development
- Policy implementation
- Project planning
- Performance management
- Shift scheduling
- Budget control
- Sales techniques
- Cross-functional teamwork
- Negotiation
- Performance evaluations
- Workforce management
- Partnership development
- Schedule preparation
- Business planning
- Financial management
- Product management
- Marketing
- Business administration
- Contract management
- Expense tracking
- Disciplinary techniques
- Teamwork
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Customer service management
- Effective leader
- Customer relations
- Staff training/development
- Team building
- Employee motivation
- Self motivation
- Customer relationship management
- Recruitment and hiring
Timeline
Administrative Assistant to the Director
Great Plains Regional Medical Center
10.2007 - 2013
Corporate Manager
Myers’s Real Property
No Degree - Practical Nursing
Southwestern Oklahoma State University