Jacinda Boudreaux
Fort Lauderdale,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Psychic
Trippie Tarot
Quantico, VA
01.2021 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated with others to discuss new opportunities.
Cook
Waffle House Restaurant
Dumfries, VA
02.2023 - 04.2023
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Checked quality of ingredients before use in order to ensure freshness.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Customer Service Representative
AT&T
Woodbridge , VA
12.2022 - 04.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Cook
Bull Dog Burgers
Quantico, VA
11.2022 - 02.2023
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
Education
Associate of Science - Finance -banking
Miami Dade College
Miami, FLAssociate of Arts - General Studies
Tallahassee Community College
Tallahassee, FLSkills
- PPE use
- Excellent Communication
- Software Proficiency
- Quality Assurance
- Team Management
- Friendly, Positive Attitude
- Computer Skills
- Remote Office Availability
- Verbal Communication
- Attention to Detail
- Organization and Time Management
- Written Communication
- Public Speaking
- Data Entry
- Maintenance & Repair
- Problem-Solving
- Analytical and Critical Thinking
- Leadership
- First Aid/CPR
- Analytical
Timeline
Cook
Waffle House Restaurant
02.2023 - 04.2023
Customer Service Representative
AT&T
12.2022 - 04.2023
Cook
Bull Dog Burgers
11.2022 - 02.2023
Psychic
Trippie Tarot
01.2021 - Current
Associate of Science - Finance -banking
Miami Dade College
Associate of Arts - General Studies
Tallahassee Community College