Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacinda Fairbanks

Manager/Director
Hutto,TX

Summary

Experienced Office Management and Administration Professional skills optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Highly Motivated with exceptional working background in fast paced environments combined with my drive for knowledge and success. I will be a great addition to any team, ready and able to get the job done.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Office Manager

TwoMaids And A Mop
Round Rock, TX
07.2020 - 07.2022
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Updated reports, managed accounts and generated reports for company database.
  • Coordinated special projects and managed schedules.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed standard operating procedures for all administrative employees.
  • Maintained computer and physical filing systems.
  • Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.

Nutritional Service Assistant

Morrison Healthcare
Austin, TX
09.2019 - 07.2020
  • Developed nutrition plans addressing individual patient - Strict diet requirements and food allergies.
  • Assessed calories, sodium, sugar and other nutrition data to oversee patients' diets.
  • Studied health needs and goals established by dieticians, physicians and nurses to provide nutritious and balanced meals to patients.
  • Took meal trays to 50 patients and checked for satisfaction with dietary requirements.
  • Maintained composure and work quality while under stress.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Coordinated menus and ordered necessary items to prepare food for medical requirements.
  • Adhered to procedures in preparing food items.
  • Maintained high personal grooming standards and uniform presentation.

Training Manager

TwoMaids And A Mop
Round Rock, TX
08.2018 - 09.2019
  • Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Managed new employee orientation training process.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Directed field training to enhance participants' skills.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Analyzed effectiveness of training programs at all levels and recommended updates.
  • Trained staff during demonstrations, meetings, conferences and workshops.
  • Developed departmental systems and procedures to better align workflow processes.
  • Led daily, weekly and monthly coaching, counseling and feedback sessions.
  • Organized and edited training manuals and other educational materials.
  • Selected and assigned instructors to conduct specific training programs.

Environmental Health and Safety Manager

Healthcare Services Group
Central City, NE
12.2015 - 10.2017
  • Exceeded goals through effective task prioritization and great work ethic.
  • Monitored company inventory to keep stock levels and databases updated.
  • Improved operations through consistent hard work and dedication.
  • Identified training for environmental compliance and implemented training to operations and other team members.
  • Coordinated household cleaning service operations and managed client relations.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
  • Evaluated employee performance and developed improvement plans.
  • Worked with front desk to respond promptly to all guest requests.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Increased employee performance through effective supervision and training.
  • Analyzed effectiveness of company safety policy and provided suggestions for case-by-case improvement.
  • Provided training to new personnel on hazard identification and instructed on reporting and handling of hazardous materials.

Education

High School Diploma -

Hellgate High School
Missoula, MT
06.2000 - 06.2004

Skills

Staff Management

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Timeline

Office Manager

TwoMaids And A Mop
07.2020 - 07.2022

Nutritional Service Assistant

Morrison Healthcare
09.2019 - 07.2020

Training Manager

TwoMaids And A Mop
08.2018 - 09.2019

Environmental Health and Safety Manager

Healthcare Services Group
12.2015 - 10.2017

High School Diploma -

Hellgate High School
06.2000 - 06.2004

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Jacinda FairbanksManager/Director