Jacinda Panichapan
Daytona Beach,FL
Summary
Dynamic and customer-focused professional with a strong background in hospitality and dive operations at Elite Scuba. Proven organizational and communication skills enhance guest experiences, while helping to improve dining satisfaction. Committed to safety and teamwork, consistently achieving high service standards in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Dive Master
Elite Scuba
Ormond Beach, FL
05.2025 - Current
- Conducted dive briefings, planned dive routes, and assessed site conditions to enhance dive experiences.
- Guided certified divers on recreational dives, prioritizing adherence to safety protocols.
- Executed dive operations from boats or shore locations, adapting to site conditions and logistical needs.
- Educated guests on marine life, conservation practices, and local diving regulations to promote environmental awareness.
Team Member and Bartender
Les Bourgeois A-Frame
Rocheport, MO
08.2023 - 05.2025
- Utilized extensive wine knowledge, including varietals and pairing recommendations, to elevate guests' dining experiences.
- Engaged with guests to understand preferences and recommended wines to enhance their dining experience.
- Trained staff on wine service techniques and tasting methods, improving team expertise and service quality.
- Ensured compliance with health regulations and responsible alcohol service, creating a safe and welcoming environment.
Server/Float
BeaBea's Breakfast
Glendale, CA
11.2022 - 08.2023
- Facilitated optimal guest experience by seating, taking orders, serving dishes, and promptly clearing dishware with a positive attitude.
- Processed orders and financial transactions efficiently using digital Point of Sale system.
- Consistently achieved above 18% charge tip percentage.
- Negotiated resolutions to customer concerns, enhancing service quality and guest satisfaction.
Dishwasher and Line cook
Emmet's Kitchen & Tap
Fayette, MO
02.2023 - 05.2023
- Maintained clean kitchen by washing, sorting soiled dishes, and prepping food to support smooth operations.
- Demonstrated ability to work efficiently in high-volume, fast-paced environments.
- Safe food and knife handling as well as attention to detail.
- Set up dish stations, including machines and sinks, to facilitate timely service.
- Organized dish area to ensure efficient workflow and minimize clutter.
- Maintains clean / dry floors throughout the shift.
- Changes water of machines and sinks every two hours, or more often as required by business levels, and properly uses chemical dilutions set by EcoLab.
Team Member
Blueberry Hill Cafe
Irvine, CA
05.2022 - 08.2022
- Focused on providing exceptional customer service to enhance customer satisfaction.
- Managed cash handling and reconciliation processes to uphold financial integrity.
- Maintained cleanliness of workspace to promote operational efficiency and safety.
- Prepared full Kosher meals, ensuring adherence to proper handling standards for food safety.
Team member
Jamba Juice
Irvine
06.2020 - 08.2020
- Provided attentive service to customers, ensuring a positive dining experience.
- Verified completed orders for accuracy, contributing to customer satisfaction.
- Maintained clean and sanitized work space, ensuring food preparation zone was organized for efficiency.
- Prepared fruits, vegetables, smoothies and food items.
- Followed COVID-19 safety regulations to ensure a safe environment for customers and staff.
Education
Bachelor of Science - Marine Biology
Central Methodist University
Fayette05-2025
High School Diploma -
University High School
Irvine06-2021
Skills
- Dive operations
- Marine conservation
- Environmental education
- Organizational skills
- Time management
- Team collaboration
- Communication skills
- Customer service
Extra
- I was a part of the Marine Biology Club as the social media manager. I took all the pictures of our activities and events to keep our alumni and fellow students up to date.
- I helped the College and Career teacher at my high school organize 400+ freshman and sophomore class folders for their upcoming meetings with their counselors.
- I played over 10 years of competitive travel softball and have helped lead my team win 10+ trophies and awards.
Timeline
Dive Master
Elite Scuba
05.2025 - Current
Team Member and Bartender
Les Bourgeois A-Frame
08.2023 - 05.2025
Dishwasher and Line cook
Emmet's Kitchen & Tap
02.2023 - 05.2023
Server/Float
BeaBea's Breakfast
11.2022 - 08.2023
Team Member
Blueberry Hill Cafe
05.2022 - 08.2022
Team member
Jamba Juice
06.2020 - 08.2020
Bachelor of Science - Marine Biology
Central Methodist University
High School Diploma -
University High School