Summary
Work History
Education
Work Availability
Skills
Quote
Timeline
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Jacinda Wilkas

Jacinda Wilkas

Woodbury,CT

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level mental health position. Ready to help team achieve company goals.

Work History

Baker

Pat's IGA
Wolcott, CT
06.2021 - Current
  • Complied with health and safety codes to protect staff and customers.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
  • Resolved customer concerns with positive approach and constructive strategies.
  • Established merchandising, sales and profit objectives to drive business success.
  • Set heat and humidity temperatures for proof box.
  • Cleaned and maintained kitchen equipment and oven.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
  • Served over 50 bakery customers daily with professional and effective customer service

Gas Station Attendant

Patterson Oil Company
Woodbury, CT
06.2016 - 06.2021
  • Maintained clean and orderly work station.
  • Checked customer identification for cigarette and lottery sales.
  • Built trustful relationships with customers to encourage return visits.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Maintained inventory of all saleable items.
  • Facilitated sales of services and goods.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
  • Responded to all customer inquiries thoroughly and professionally.
  • Removed safety hazards, soiled items and trash from customer areas.
  • Served over 100 customers daily with professional customer service

Beauty Advisor

Beauty Plus Salon
Danbury, CT
09.2018 - 03.2019
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained counter and display areas for cleanliness and organization.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Processed accurate credit, debit, and cash sales transactions for more than 100 customers per day

Cashier

Caraluzzi's Market
Newtown, CT
09.2017 - 05.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Performed cash, card and check transactions to complete over 200 customer purchases daily

Education

Bachelor of Arts - Psychology

Western Connecticut State University
Danbury, CT
05.2022

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

  • Cooking Machinery Operation
  • Problem Anticipation and Resolution
  • Work Task Prioritization
  • Cooperative Attitude
  • Customer Relations
  • Suggestive Selling
  • Energetic and Outgoing
  • Customer Service
  • Computer Proficiency and Microsoft Office
  • Strong Communication and Interpersonal Skills
  • Time Management
  • Engaging with Diverse Customers
  • Problem-Solving
  • Written Communication
  • Teamwork and Collaboration
  • Interpersonal Communication
  • MS Office
  • Good Telephone Etiquette
  • Behavior observation
  • Activity Planning
  • Self-Motivated
  • Critical Thinking
  • Excellent Communication
  • Data Collection
  • Statistical analysis
  • Decision Making

Quote

The battles that count aren't the ones for gold medals. The struggles within yourself—the invisible, inevitable battles inside all of us—that's where it's at.
Jesse Owens

Timeline

Baker

Pat's IGA
06.2021 - Current

Beauty Advisor

Beauty Plus Salon
09.2018 - 03.2019

Cashier

Caraluzzi's Market
09.2017 - 05.2018

Gas Station Attendant

Patterson Oil Company
06.2016 - 06.2021

Bachelor of Arts - Psychology

Western Connecticut State University

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Jacinda Wilkas