Summary
Work History
Education
Skills
Timeline
Jacinda Wood

Jacinda Wood

Floral Designer
New Albany,IN

Summary

Floral professional with strong track record in crafting exquisite floral arrangements and managing client relationships. Known for collaborative approach and results-driven mindset, consistently meeting and exceeding client expectations. Highly adaptable, with keen eye for detail and proficiency in floral design techniques.

Knowledgeable Desired Position with solid foundation in floral design and arrangement. Demonstrated success in creating aesthetically pleasing and innovative floral displays that meet client expectations. Proven ability to utilize creativity and attention to detail, ensuring high-quality floral presentations.

Work History

Lead Floral Specialist

Kroger
02.2025 - Current
  • Provided exceptional customer service by addressing inquiries promptly and resolving issues professionally.
  • Collaborated with team members to design visually appealing floral arrangements for various events.
  • Prioritized time management effectively while juggling multiple tasks simultaneously under tight deadlines.
  • Assisted clients in selecting appropriate flowers for special occasions such as weddings, funerals, and holidays.
  • Increased sales through effective merchandising and attractive displays, showcasing seasonal offerings.
  • Upheld rigorous standards of cleanliness within the work environment to guarantee a safe space for staff members and customers alike.
  • Implemented creative marketing strategies to promote the floral department''s services and products within the community.
  • Stayed current on industry trends and emerging techniques by attending workshops, conferences, and webinars related to floral design.
  • Trained new employees on proper care and handling of flowers, maintaining product freshness and longevity.
  • Enhanced customer satisfaction by providing personalized floral recommendations and assistance.
  • Utilized excellent communication skills while consulting with clients about their specific needs and preferences for floral designs.
  • Contributed to a positive work atmosphere by maintaining open communication and offering support to colleagues when needed.
  • Demonstrated exceptional attention to detail when creating custom orders, delivering precise results according to client specifications.
  • Provided customers with care directions for flower arrangements.
  • Utilized floral design techniques to craft unique floral arrangements.
  • Developed positive relationships with clients and vendors to boost rapport and trust.
  • Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.

Floral Assistant

Kroger
08.2024 - 02.2025
  • Utilized strong time management skills to delicately balance heavy workloads during busy holiday seasons, effectively meeting customer expectations.
  • Provided assistance in setting up floral displays at weddings, funerals, and other events to ensure seamless execution.
  • Assisted lead florist with designing unique and creative floral displays for special events and occasions.
  • Coordinated delivery schedules with drivers to guarantee timely arrival of arrangements while minimizing transportation costs.
  • Provided support during peak seasons by efficiently multitasking between multiple responsibilities without compromising quality or timeliness of deliveries.
  • Continuously updated knowledge of latest floral design trends to offer clients innovative solutions for their needs.

Bar Server

Floyd County Brewing Company
09.2015 - 08.2016

Maintained a high level of communication with customers.

Able to give precise direction to support staff.

Able to work in high stress situations while maintaining a professional and friendly demeanor

Education

GED - General Education

Floyd County Schools , New Albany, IN

Skills

    Able to Multitask in high energy environments, Strong communication skills, able to follow instructions, fast at learning new skills and implementing them, ability to assess a client's needs and help them with those needs

Timeline

Lead Floral Specialist - Kroger
02.2025 - Current
Floral Assistant - Kroger
08.2024 - 02.2025
Bar Server - Floyd County Brewing Company
09.2015 - 08.2016
Floyd County Schools - GED, General Education
Jacinda WoodFloral Designer