Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Hi, I’m

Jacine McCurley

Chillicothe,MO
Jacine McCurley

Summary

I started at Sonic at 15 in Abilene, KS. I worked my way up and ran my first store in Wamego, KS for the Wrisinger-King group. I ran the store for 12 years and supervised over Holton, KS, and Mission, KS Sonics. My ultimate goal was to become a full-time supervisor, so I left the group and joined DLR in the summer of 2008. I ran Hays, KS for 3 years before being promoted to a full-time supervisor in the St. Joseph, MO area. I took the area over in the fall of 2014.

Hardworking area supervisor with a proven track record of leadership in overseeing multiple locations. Skilled in managing teams, optimizing operations, and ensuring adherence to company standards. Strong communication, problem-solving, and decision-making abilities, with a focus on driving performance and achieving objectives across assigned areas.

Overview

14
years of professional experience
1
Certification

Work History

DLR Group
St Joseph, Missouri

Area Supervisor
04.2010 - 05.2024

Job overview

  • Supervised seven Sonic Drive-In establishments across the St. Joseph area.
  • Developed and maintained a positive working environment for all staff members.
  • Conducted regular safety audits to ensure compliance with occupational health standards.
  • Ensured accurate inventory levels through periodic counts and cycle counting.
  • Resolved customer complaints in a timely and professional manner.
  • Provided guidance to team members on proper procedures for handling customer inquiries.
  • Performed daily inspections of equipment to identify potential maintenance issues before they occurred.
  • Collaborated with upper management regarding changes in policy or procedure that could improve workflow efficiency.
  • Assisted in recruiting new employees, conducting interviews, and selecting suitable candidates for open positions.
  • Trained new employees on policies, procedures, product knowledge, customer service techniques.
  • Managed payroll activities including timesheets submission and approval process.
  • Analyzed sales data from various reports to determine areas where improvements could be made.
  • Enforced company policies while maintaining a fair and consistent approach among staff members.
  • Monitored employee work and determined benchmarks for performance indicators.
  • Managed budget for the area, including forecasting, expense tracking, and cost reduction efforts.
  • Led regular team meetings to communicate updates, gather feedback, and discuss strategies.
  • Prepared and analyzed reports on area performance, presenting findings to senior management.
  • Trained, managed and motivated employees to promote professional skill development.

Education

Abilene
Abilene, KS

High School Diploma
05-1997

University Overview

Skills

  • Daily Operations
  • Scheduling
  • HIring, firing
  • Sales and profits
  • Cost Reduction
  • HR
  • PnL reviews
  • Quality Control
  • Task Delegation
  • Brand Awareness
  • Team Management
  • Employee Performance Management
  • Documentation skills
  • Reporting skills
  • Inventory Control

Accomplishments

Accomplishments
  • Over the years I have achieved best in class in labor, food, mystery shops, sales and profits while I ran a drive in. As a supervisor I have had many of my people over the years recognized for best in class in all KPI's. Two of the drive in's I over saw were in the top 10 in sales in the company of 265 stores. I have a talent for finding and developing talent. I have a strong work ethic and strive to be the best.

Certification

  • Serv Safe instructor for 15 years
  • Lead, conducted, developed training programs implemented within the company
  • Presentation development

Timeline

Area Supervisor
DLR Group
04.2010 - 05.2024
Abilene
High School Diploma

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Jacine McCurley