Jacine Morrison
Tampa,FL
Summary
Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Possesses innate ability to drive organizational success and employee engagement.
Overview
15
15
years of professional experience
Work History
Human Resources Coordinator
Aspire At The Bay
07.2023 - Current
- Managed employee onboarding with enriching internal and external training development of both online and traditional environments
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Led recruitment efforts to attract top talent in a competitive job market.
- Improved employee retention with targeted professional development opportunities.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
- Developed strategic partnerships with external vendors, optimizing resources and maximizing cost savings.
- Supported managers in addressing employee concerns, fostering positive workplace relationships.
- Implemented training programs to enhance employee skillsets, driving productivity improvements across the organization.
- Complied with labor laws and regulations while managing payroll functions efficiently.
- Reduced time-to-hire by streamlining the recruitment process and utilizing effective candidate sourcing techniques.
- Facilitated open communication channels between employees and management, resolving conflicts swiftly when needed.
- Maintained accurate records of employee information using up-to-date human resource databases,Lawson & PeopleNet.
- Established solid relationships between departments by providing well-rounded support across various teams.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Onboarding Ambassador
Cross Country Healthcare
08.2019 - 06.2023
- Follow up for results of criminal background searches, drug screenings and infectious disease titers and other clinical testing with appropriate vendors.
- Work with licensure team to facilitate the issuance of licensure in order to meet the start date requirement;
- Supported providers in managing and maintaining accurate facility requirement regarding credentialing issues.
- Maintain a high volume of accounts to solve complex labor related challenges for clients while providing high quality outcomes.
- Offered exceptional customer service to differentiate and promote company brand.
- Built customer confidence by actively listening to concerns and giving appropriate feedback.
Client Service Account Manager
IPS Worldwide Logistics Management
01.2018 - 02.2019
- Interpret and submit tickets for General Electric clients for updated or new coding logic that applies to the billing process.
- Training and interviewing new hires on policies and procedures; Draft memorandum pertaining to the implementation and production process for accuracy in freight billing.
- Work closely with the Vice President to initiate client training, best practices on the company's product and services offered.
- Maintain a high level of email correspondence to ensure a timely follow up with clients; Audit freight invoices by interpreting and applying carrier contracts, rates and spot quotes.
- Conduct weekly client and global conference calls on status of freight payments, resolve any ongoing improvement projects.
HR Administrative Support
Ranstad Staffing Agency
10.2017 - 12.2017
- Provide clerical and administrative support to nurse recruiters; Prepare offer letters, schedule background and drug screening for candidates' pre-hire.
- Facilitated open communication between employees and management by organizing regular team meetings and maintaining an approachable demeanor.
- Maintained confidentiality of sensitive HR information, adhering to strict privacy guidelines at all times.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Supported recruitment efforts by coordinating job postings, reviewing resumes, and scheduling interviews.
Onboarding Credentialing Coordinator
Health Trust Workforce
11.2015 - 12.2016
- Ensuring all Emergency Medicine medical personnel are fully credentialed and compliant before gaining both temporary and permanent privileges in hospitals across the United States; Compiles and maintains current and accurate data for all providers.
- Responsible for all primary sourced verifications, clerical and communicative needs between both the physicians, mid-levels and the hospitals.
- Tracks license and certification expirations for all providers to ensure timely renewals; As well as, ensuring all practice information is current with health plans, agencies and other entities.
- Oversee the flow of cash or financial instruments; Evaluate financial reporting systems, accounting or collection procedures, investment activities and make recommendations for changes to procedures; Review reports of securities transactions or price lists to analyze market conditions.
- Establish guidelines for procedures and policies that comply with new and revised regulations and direct their implementation.
- Supervise auditing of establishments and determine scope of investigation required; Examine records and interview workers to ensure recording of transactions and compliance with laws and regulations.
Head Teller
TD Bank
12.2008 - 06.2012
- Completed monthly audits and managed overdraft reports.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees
- Replenished ATM funds in empty canisters prior to validation process.
- Oversaw currency shipments and deposits while adhering to strict safety guidelines.
- Met or exceeded sales goals by promoting bank products and services in customer interactions
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse
- Reduced errors in transactions with vigilant attention to detail and adherence to banking regulations.
- Mentored junior tellers, fostering professional development and growth within the team.
- Strengthened client relationships through exceptional service and proactive identification of financial needs.
- Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
- Assisted customers with account inquiries, resolving issues promptly to ensure satisfaction.
- Implemented cross-selling techniques to promote bank products, contributing to increased revenue generation.
- Maintained up-to-date knowledge of banking policies, procedures, and regulatory requirements for effective guidance of team members and clients alike.
- Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
Education
Master of Science - Human Resource
Strayer University
Fort Lauderdale, FL06.2015
Bachelor of Arts - Business Administration and Management
Everest University
Fort Lauderdale, FL06.2008
Skills
- Microsoft Outlook
- Human Resources Management
- Background Checks
- Fluent in English
- Compliance
- Recruitment
- Confidential Document Control
- New Employee Orientations
Timeline
Human Resources Coordinator
Aspire At The Bay
07.2023 - Current
Onboarding Ambassador
Cross Country Healthcare
08.2019 - 06.2023
Client Service Account Manager
IPS Worldwide Logistics Management
01.2018 - 02.2019
HR Administrative Support
Ranstad Staffing Agency
10.2017 - 12.2017
Onboarding Credentialing Coordinator
Health Trust Workforce
11.2015 - 12.2016
Head Teller
TD Bank
12.2008 - 06.2012
Master of Science - Human Resource
Strayer University
Bachelor of Arts - Business Administration and Management
Everest University
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