Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jacinta De La Rosa

Mathis

Summary

Dedicated professional with experience at Med Team Inc. providing exceptional patient care and personal hygiene assistance. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in meal preparation and documentation, consistently achieving high standards in service delivery while maintaining reliability and punctuality in all tasks.


Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2
2
years of professional experience

Work History

Home Health Aide

Med Team Inc.
10.2024 - Current

i am responsible for helping my client with day-to-day tasks, like bathing and dressing. I am responsible for light housekeeping duties such as doing laundry or dishes to ensure my clients home healthcare health and well-being.

Sales Associate

Pilot Flying J Travel Center
08.2023 - 06.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

Weslaco High School
Weslaco, TX

Skills

  • Patient care
  • Meal preparation
  • Personal hygiene assistance
  • Feeding assistance
  • Documentation
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service

Languages

Spanish
Native or Bilingual

Timeline

Home Health Aide

Med Team Inc.
10.2024 - Current

Sales Associate

Pilot Flying J Travel Center
08.2023 - 06.2024

Weslaco High School