Jacinta Giles
Summary
To be an accountable employee with effective communication, customer service and interpersonal skills with focus on overall work objective. Assist coworkers as needed with teamwork and collaboration of skills. Adhere to policies and procedures daily while maintaining confidentiality and professionalism.
Overview
2026
2026
years of professional experience
Work History
Picker/Packer
Fresh Express
Morrow, GA
- Responsible for working production packing salads and dressing bowls based on customer orders.
- Inspect products for damage and defects before packing ensuring high quality products and discarding any products that have been damaged.
- Placing fruits on machinery to clean and cut for customer orders.
Admin Assistant
Department of Children and Family Services
Atlanta, GA
- Make case files, assign cases in SHINES to the appropriate RMS.
- Retrieve monthly reports and compile them into master logs.
- Send out emails to request intake documents as well initial emails to request necessary documents from case managers.
- Organize files in designated area.
Mail Sorter/Material Handler
UPS Mail Innovations
Morrow, GA
- Responsible for sorting mail by zip code, size.
- Operating manual pallet jack to move pallets.
- Unloading trucks containing mail to move to floor to be sorted.
Field Supervisor/ Admin Assistant
Vets Securing America
Forest Park, GA
- Onboard new employees, prepare training modules and pamphlets.
- Welcome and direct visitors, answer telephone calls and direct to relevant staff.
- Maintain schedules, forms, referrals, filing system and retrieve records and email.
- Supervisor of officers and train new employees.
Jail Security Specialist
Clayton County Sheriff Department
Clayton County
- Dispatch outside emergencies.
- Monitors movement of jail.
- Alert personnel of code related issues.
- Alert release of inmate pickups.
Material Handler/ Packer/Picker
Duracell
Fairburn, GA
- Responsible for working an assembly line packing batteries in boxes according to customer orders.
- Inspecting batteries and Properly discarding any damaged and defective products.
Customer Service Representative
VXI
College Park, GA
- Receive telephone calls on multiline telephone system.
- Resolve clients dispute with issued government benefits.
- Issue new and replacement benefit cards.
- Update new and existing client’s files as needed.
Security Officer
Private Protection Security
Atlanta, GA
- Patrol and monitor property.
- Resolve guest’s security concerns and monitor alarms.
- Enforce site directives.
- Maintain daily incident logs.
Site Supervisor
DSI Security
Stockbridge, GA
- Supervisor of officers, assign schedule and staff training.
- Patrol and document security related inquiries.
- Design excel spreadsheet to log reports of criminal and suspicious activities.
- Conduct scan of employee and guest entering and exiting buildings.
Material Handler/ Assembler
Material In Motion
Fairburn, GA
- Responsible for working production line assembling computers.
- Ensuring work areas are clean and free from any debris.
- Operating manual pallet jack.
Juvenile Correction Officer
Department of Juvenile Justice
Atlanta, GA
- Maintain custody and security of juveniles.
- Observe conduct and behavior.
- Oversee juveniles during classroom, meals, and recreation times.
- Perform routine inmate checks, log necessary records and submit case filings as needed.
Security Officer
Securitas
Atlanta, GA
- Inspect vehicle entering and exiting facility.
- Maintain logs of cargo.
- Complete daily activity reports and logbook entries and incident reports.
- Plan, organize and review daily logs, and schedule.
Customer Service Representative
Wal-Mart
Jonesboro, GA
- Engage customers in a friendly and professional manner.
- Perform administrative duties and office support.
- Answer phone calls and assist customers face-to-face.
- Accurately inspect transactions and inventory.
Quality Contro
Standard Fiber
Forest Park, GA
03.2025 - 01.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Mundy’s Mill High School
Jonesboro, GABiology
Fort Valley University
Fort Valley, GACriminal Justice
Miles College
Fairfield, ALSkills
- Product packaging
- Order picking
- Warehouse safety
- Time management
- Loading and unloading
- Quality control
- Shipping and receiving
- Stock replenishment
- Adherence to procedures
- Packing materials
- Pallet jack usage
- Product picking
- Packing and shipping
- Warehouse operations
Timeline
Quality Contro
Standard Fiber
03.2025 - 01.2026
Picker/Packer
Fresh Express
Mail Sorter/Material Handler
UPS Mail Innovations
Field Supervisor/ Admin Assistant
Vets Securing America
Jail Security Specialist
Clayton County Sheriff Department
Material Handler/ Packer/Picker
Duracell
Customer Service Representative
VXI
Security Officer
Private Protection Security
Site Supervisor
DSI Security
Material Handler/ Assembler
Material In Motion
Juvenile Correction Officer
Department of Juvenile Justice
Security Officer
Securitas
Customer Service Representative
Wal-Mart
Biology
Fort Valley University
Criminal Justice
Miles College
Admin Assistant
Department of Children and Family Services
High School Diploma -
Mundy’s Mill High School