Jacinta Seamans
Richmond
Summary
Healthcare professional with proven track record in managing front-desk operations, patient scheduling, and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support.
Experienced with patient scheduling, medical records management, and front-desk operations. Utilizes effective communication and organizational skills to enhance patient care and office efficiency. Knowledge of healthcare protocols and track record of maintaining patient confidentiality and satisfaction.
Overview
8
8
years of professional experience
Work History
Medical Rerceptionist
Baystate Franklin Medical Center
06.2019 - 03.2020
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Practice Administrator
Clean Slate Centers
10.2014 - 01.2018
- Improved patient wait times by streamlining check-in processes and optimizing appointment scheduling procedures.
- Oversaw daily practice operations to guarantee seamless service delivery for patients and providers alike.
- Managed financial aspects of the practice, including budgeting, ordering, and insurance claims processing.
- Ensured compliance with industry regulations and best practices to maintain a safe and efficient work environment.
- Enhanced patient satisfaction with timely appointment scheduling and organized recordkeeping.
- Coordinated facility maintenance to ensure a clean, comfortable environment for patients and staff members alike.
- Ordered all office supplies and kept check on inventory levels.
Medical Receptionist
Granite State Orthopedics
01.2012 - 01.2014
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Scheduled surgeries and coordinated care with doctors and surgery center.
Education
High School Diploma -
Our Lady of Victory
Post Falls, ID01-2013
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Office administration
- HIPAA compliance
- Insurance verification
- Payment collection
- Electronic medical records
- Patient relations
- Medical records management
- Letter preparation
- Referral verification
- Medical office administration
- Inventory oversight
- Medical transcription
Work Preference
Work Type
Part TimeWork Location
RemoteHybridImportant To Me
Work-life balanceFlexible work hoursWork from home optionPersonal development programsTimeline
Medical Rerceptionist
Baystate Franklin Medical Center
06.2019 - 03.2020
Practice Administrator
Clean Slate Centers
10.2014 - 01.2018
Medical Receptionist
Granite State Orthopedics
01.2012 - 01.2014
High School Diploma -
Our Lady of Victory
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