Jacinthe Cuskin Le
Kent,WA
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Nutrition Barista
Cherry Hill, Swedish Hospital
10.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Prep Cook
Cheesecake Factory
10.2022 - 06.2023
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
- Trained and assisted new kitchen staff members.
- Sharpened knife skills, resulting in precise cuts and reduced preparation time.
- Minimized cross-contamination risks by diligently organizing food storage and prep areas.
Cook
Panda Express
06.2020 - 10.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Cashier
Cafe Rio
04.2019 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Flexible with varies positions to assist with store's needs
- Adapted to a fast pace environment
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Improved efficiency, organized checkout area for optimal workflow.
Flexible Fulliment
Target
11.2018 - 01.2019
- Responsible for managing online and in-person orders
- Stock the sales floor with supplies and goods of varies wares; homedecor, personal care, sports ware, etc.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Associate of Science - Criminal Justice
Bellevue College
Bellevue, Washington2026
Skills
- Friendly and outgoing
- Team Player
- Cleanliness
- Adaptive and creative
- Exceptional customer service
- Time Management
- Attention to Detail
- Adaptable and Flexible
- Problem-Solving
- Multitasking
- Organizational Skills
Timeline
Nutrition Barista
Cherry Hill, Swedish Hospital
10.2022 - Current
Prep Cook
Cheesecake Factory
10.2022 - 06.2023
Cook
Panda Express
06.2020 - 10.2022
Cashier
Cafe Rio
04.2019 - 04.2021
Flexible Fulliment
Target
11.2018 - 01.2019
Associate of Science - Criminal Justice
Bellevue College
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