Jackson Thornton
Dallas
Summary
Dynamic professional with extensive experience in staff training and customer service within fast-paced environments. Proven ability to manage high volumes of tasks while maintaining quality and safety standards. Eager to leverage expertise in logistics and training to enhance operational efficiency. I have several years of professional driving experience, and am well-organized in coordinating routes and loading vehicles. As well as excellent communication, customer service and multitasking skills with observant nature and strong safety focus.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Amazon Driver/ DSP Trainer
Knight Delivery
Forney
12.2023 - Current
- Delivered packages to customers' doorsteps in a timely and efficient manner, ensuring customer satisfaction
- Followed established routes and schedules to ensure on-time deliveries
- Managed a high volume of daily deliveries, averaging 300-400 packages per day
- Demonstrated strong problem-solving skills when faced with unexpected challenges during deliveries
Server
Posados Mexican Restaurant
Mesquite
09.2023 - 12.2023
- Provided exceptional customer service by promptly greeting and seating guests, ensuring a positive dining experience
- Efficiently delivered food and beverages to tables, ensuring accuracy and timeliness
- Managed multiple tables simultaneously during peak hours while maintaining attention to detail in order accuracy
Server
Studio Movie Grill
Dallas
05.2023 - 09.2023
- Checked station before, during, and after shift for proper cleanliness.
- Greeted the guests in a friendly manner and explained any specials or promotions.
- Took and inputed the orders into a Point of Sale computer or Hand-held device.
Server Trainer/Server
Cinépolis
Dallas
02.2022 - 03.2023
- Cleaned and prepared theaters for patrons
- Took orders on a handheld POS
- Handled large numbers of customers each day
- Trainer responsible for training newly employed servers
Server
Edohana Sushi & Hibachi
Rockwall
02.2021 - 12.2021
- Provided exceptional customer service by promptly greeting and seating guests, ensuring a positive dining experience
- Accurately took food and drink orders from patrons and entered them into the POS system with minimal errors
- Managed multiple tables simultaneously during busy shifts, demonstrating strong multitasking abilities
Electrical Apprentice
J Leon Home Services
Dallas
03.2020 - 10.2020
- Assisted journeyman electricians in the installation, maintenance, and repair of electrical systems
- Read and interpreted blueprints, schematics, and technical drawings to assist with electrical installations
- Assisted with troubleshooting electrical problems and implemented effective solutions
- Installed conduit, wiring, lighting fixtures, switches, outlets, and other electrical components according to specifications
Education
High School Diploma -
Forney High School
Forney, TXSkills
- Leadership
- Staff training
- Food service
- Delivery
- POS
- Installation
- Time management
- Safe driving techniques
- Transportation
Certification
Food Handler Certification
Timeline
Amazon Driver/ DSP Trainer
Knight Delivery
12.2023 - Current
Server
Posados Mexican Restaurant
09.2023 - 12.2023
Server
Studio Movie Grill
05.2023 - 09.2023
Server Trainer/Server
Cinépolis
02.2022 - 03.2023
Server
Edohana Sushi & Hibachi
02.2021 - 12.2021
Electrical Apprentice
J Leon Home Services
03.2020 - 10.2020
High School Diploma -
Forney High School