Jack Aho
Troy
Summary
Reliable Front Desk Receptionist Volunteer at Henry Ford Hospital, recognized for exceptional customer service and dependability. Properly navigated patient inquiries and coordinated services, fostering a supportive environment. Demonstrated strong phone etiquette and conflict resolution skills, ensuring efficient communication and assistance in a fast-paced healthcare setting.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist Volunteer
Henry Ford Hospital
09.2023 - 04.2024
- Greeted and welcomed patients, visitors, and staff at the hospital entrance with professionalism and courtesy
- Provided directions and escorted visitors to various departments, ensuring they reached their destinations efficiently
- Made outgoing calls to hospital departments to relay information, and coordinate services
- Served as a key point of contact for patient and visitor assistance, helping to create a supportive and organized environment
- Maintained a calm and helpful demeanor in a fast-paced healthcare setting
- Provided exceptional customer service while assisting walk-in clients with their needs or concerns.
Education
No Degree - Hospitality Management
James Madison University
Harrisonburg, VA05-2028
High School Diploma -
U of D Jesuit High School And Academy
Detroit, MI05-2024
Skills
- Dependability
- Customer Service
- Confidentiality
- Time Management
- Phone etiquette
- Conflict Resolution
- Navigation Assistance
Timeline
Front Desk Receptionist Volunteer
Henry Ford Hospital
09.2023 - 04.2024
No Degree - Hospitality Management
James Madison University
High School Diploma -
U of D Jesuit High School And Academy
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