Jack Alvarez
Adelanto,California
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
Work History
Social Media Content Creator
YouTube,Tiktok,Gfuel Energy
Adelanto, CA
12.2021 - Current
- Managed content across multiple platforms for widest audience reach.
- Organized, prioritized and managed multiple projects according to dedicated release schedule.
- Developed in-depth understanding of digital and mobile marketing practices and media.
- Promoted and marketed works through social media platforms.
- Produced original, creative content for promotional advertisements and marketing materials.
Customer Service Representative
Valley Wholesale Trucks
14652 Valley Blvd, Fontana, CA 92335
06.2020 - 09.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Silverado High School
Victorville, CA06.2020
Skills
- Customer Consulting
- Critical Thinking Project Management Abilities
- Customer Service
- Research
- Product Organization
- Store Maintenance
Websites
Languages
Spanish
Limited Working
Timeline
Social Media Content Creator
YouTube,Tiktok,Gfuel Energy
12.2021 - Current
Customer Service Representative
Valley Wholesale Trucks
06.2020 - 09.2021
High School Diploma -
Silverado High School