Jack Arevalo
Carmel,NY
Summary
Proven track record in enhancing customer experiences and streamlining order processes, notably at Stop & Shop. Skilled in cash handling and complex problem-solving, I excel in driving performance improvements. My interactive communication abilities have consistently elevated service standards, achieving significant operational efficiencies.
Overview
6
6
years of professional experience
Work History
Crew Member
Chipotle
05.2023 - 06.2024
- Stocked shelves to organize aisles in assigned department.
- Prepared products following restaurant, health, and safety standards and procedures.
- Operated cash register to ring up final bill and process various forms of payment.
- Worked front counter, as well as operating the grill and preparing all food used throughout the day.
Cast Member
Regal Cinemas
06.2022 - 09.2022
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Assisted with special events marketing to increase visibility and maximize ticket sales.
- Provided exceptional customer service to promote positive movie-going experience.
Cashier
Niko's Greek & American Cafe
09.2021 - 05.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
- Greeted customers at counter to fulfill requests and answer questions.
Customer Department Head
Stop & Shop
10.2018 - 08.2021
- Evaluated performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
- Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
- Collaborated with department personnel to coordinate multifaceted solutions to emerging problems.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Bachelor of Science - Computer Science
University At Albany
Albany, NY05.2024
Skills
- Customer Service
- Order Management
- Complex Problem-Solving
- Interactive communication skills
- Performance Improvement
- Customer Complaint Resolution
- Data entry proficiency
- Cash handling expertise
- Account Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
Chipotle
05.2023 - 06.2024
Cast Member
Regal Cinemas
06.2022 - 09.2022
Cashier
Niko's Greek & American Cafe
09.2021 - 05.2022
Customer Department Head
Stop & Shop
10.2018 - 08.2021
Bachelor of Science - Computer Science
University At Albany