Jack Barnes
Bellville,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Pricing Coordinator
Stoodt's Fresh Market
07.2020 - Current
- Developed strong relationships with internal teams and external partners, facilitating open communication channels for effective collaboration on pricing-related initiatives.
- Provided accurate and timely reporting on key performance indicators related to pricing activities for informed decision making.
- Improved efficiency of pricing department by implementing new software tools and automating manual processes.
- Identified opportunities for volume discounts from suppliers that led directly to cost savings passed on through improved pricing strategies.
- Increased operational efficiency within Pricing Department by creating comprehensive training manuals for new hires, reducing ramp-up times significantly.
- Mitigated potential revenue losses by proactively identifying and addressing pricing errors in a timely manner.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Strengthened profits by reducing waste and controlling shrinkage.
- Performed key tasks to promote inviting grocery store appearance.
- Evaluated suppliers to maintain cost controls and improve operations.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Accomplished multiple tasks within established timeframes.
- Managed approximately 200 price changes per week.
Assistant Front End Manager
Main Street Market
04.2018 - 04.2019
- Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
- Streamlined checkout processes for faster service and reduced wait times, enhancing overall shopping experience.
- Enhanced loss prevention measures through diligent monitoring of front-end activity and promoting employee awareness about potential risks.
- Assisted in training initiatives aimed at improving cashier efficiency and reducing errors in transactions.
- Supported inventory management processes by assisting with product ordering, tracking stock levels, and coordinating merchandise displays.
- Mentored new employees on company policies, cash handling procedures, and customer service best practices to ensure consistent performance across the team.
- Coordinated breaks and lunches while ensuring adequate coverage at registers to maintain efficient operations throughout the day.
- Assisted with financial reporting tasks such as reconciling cash drawers, preparing bank deposits, and generating daily sales reports for upper management review.
- Assisted with effective scheduling techniques, balancing employee availability with store needs to maintain optimal staffing levels during peak hours.
Front End Customer Service Associate
Geyer's Fresh Market
08.2015 - 05.2017
- Streamlined checkout processes by multitasking between register duties, bagging items, and engaging with customers simultaneously.
- Managed returns and exchanges, maintaining professionalism while adhering to company policies.
- Participated in special events or sales promotions within the store, supporting marketing efforts aimed at driving revenue growth.
- Kept inventory well-stocked at the front end displays, making it easy for customers to find popular items quickly.
- Improved overall efficiency of the front end by suggesting process improvements to management.
- Developed strong relationships with customers through active listening, empathy, and understanding their needs.
- Handled high-volume cash transactions accurately, ensuring proper handling of both cash and credit payments.
- Supported store management in implementing changes to improve front end efficiency and customer satisfaction.
- Built rapport with regular customers, fostering loyalty through personalized service experiences.
- Assisted in training new team members, sharing best practices for providing excellent customer service.
- Prevented loss by identifying potential fraudulent activities or discrepancies during checkout processes.
- Maintained up-to-date knowledge of product and service changes.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Delivered prompt service to prioritize customer needs.
Education
High School Diploma -
Lexington High School, Lexington, OH, US
Lexington, OH06.2013
Skills
- Operations Management
- Data Analytics
- Cost Estimation
- Product pricing
- Decision-Making
- Strategic Planning
- Creative and Innovative
- Database Management
Timeline
Pricing Coordinator
Stoodt's Fresh Market
07.2020 - Current
Assistant Front End Manager
Main Street Market
04.2018 - 04.2019
Front End Customer Service Associate
Geyer's Fresh Market
08.2015 - 05.2017
High School Diploma -
Lexington High School, Lexington, OH, US
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