Jack Barton
McKinney,TX
Summary
Energetic and optimistic customer service representative with over 7 years of professional experience assisting customers in solving complex issues. Keen to complete my bachelors in cyber security. while working at my current store our team made number one in food cost within the company. I am open minded and ready for any challenge that presents itself.
Overview
5
5
years of professional experience
Work History
Assistant General Manager
Freebirds World Burrito
03.2022 - 01.2024
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Streamlined operations by implementing efficient staff scheduling, reducing labor costs while maintaining service quality.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Shift Manager
Freebirds World Burrito
07.2019 - 03.2022
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Education
Associate of Applied Science - Computer Networking And Telecommunications
Collin County Community College District
Plano, TX01.2027
High School Diploma -
Mckinney High School
Mckinney, TX06.2016
Skills
- Employee Scheduling
- Strategic Planning Skill
- Operations Management
- Team Leadership Expertise
- Business Operations Knowledge
- Sales Forecasting
Timeline
Assistant General Manager
Freebirds World Burrito
03.2022 - 01.2024
Shift Manager
Freebirds World Burrito
07.2019 - 03.2022
Associate of Applied Science - Computer Networking And Telecommunications
Collin County Community College District
High School Diploma -
Mckinney High School
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