Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jack Berkowitz

Davenport,FL

Summary

Professional with strong background in guest interaction, conflict resolution, and hospitality. Known for reliability and adaptability in dynamic settings. Skilled in maintaining high energy and positive demeanor while ensuring guest satisfaction. Strong collaborator focused on achieving outstanding results in team-oriented environments.

Overview

5
5
years of professional experience

Work History

Character Attendant

Walt Disney World Resort
09.2022 - Current
  • Ensures 3 specific character areas are show ready, clean, and presentable for Guests
  • Assists and guides characters to and from their set locations
  • Maintains vigilance over greeting areas for to ensure smooth Guest interactions and character safety
  • Strikes up in-character interactions with Guests to ensure an immersive and enjoyable experience
  • Aids Guests with answering theme park questions regarding directions, park knowledge, and ticket products
  • Assisted performers with costume preparation and ensured proper fit for optimal performance.
  • Supported fellow Character Attendants in their duties as needed, fostering a collaborative work environment focused on guest satisfaction.

Attractions Attendant

Walt Disney World Resort
01.2021 - 09.2022
  • Manned several safety-critical stations, paying close attention to anything out of place
  • Followed strict safety and evacuation protocol during attraction downtimes
  • Contributed to a positive work environment by assisting cast members in daily tasks and ensuring smooth operations.
  • Ensured ride efficiency by loading Guests onto ride vehicles swiftly and to capacity, utilizing on-the-spot calculations to find best-fit seating arrangements
  • Greeted all guests with a positive attitude and a happy demeanor
  • Utilized strong communication skills while working cohesively with management to address any operational challenges or concerns promptly.

Grocery Assistant

Walmart
06.2020 - 05.2021
  • Fulfilled orders with keen attention to detail to ensure customer orders were completed to satisfaction
  • Assisted in the physical delivery of orders to customer vehicles in a timely manner
  • Recovered any mistakes and missing items from orders, utilizing negotiation tactics to find resolutions with customers
  • Aided in maintaining accurate inventory levels through regular counts and timely restocking efforts.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Assisted customers in locating items within the store, streamlining their shopping experience.

Education

BS - Hospitality Management

University of Central Florida
Orlando, FL
08.2025

AA - Film

South Piedmont Community College
Monroe, NC
05.2021

Skills

  • Film/Video Editing
  • Microsoft Office Proficiency
  • Communication
  • Collaboration
  • Critical Thinking
  • Organization

Timeline

Character Attendant

Walt Disney World Resort
09.2022 - Current

Attractions Attendant

Walt Disney World Resort
01.2021 - 09.2022

Grocery Assistant

Walmart
06.2020 - 05.2021

BS - Hospitality Management

University of Central Florida

AA - Film

South Piedmont Community College

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