Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jack Brazeal

Fairborn

Summary

Dynamic sales associate with a proven track record at Value City Furniture, excelling in guest relations and problem-solving. Recognized for building strong customer loyalty and achieving sales targets through effective teamwork and collaboration. Proficient in POS transactions and committed to delivering exceptional service in high-pressure environments.

Overview

13
13
years of professional experience

Work History

Sales Associate

Value City Furniture
08.2025 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing, accessories, and merchandise care.

Sales Associate

Target
03.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Built relationships with customers to encourage repeat business.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Assistant Manager

Donatos
04.2020 - 09.2022
  • Generated repeat business through exceptional customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Sales Associate

Sprint
09.2018 - 10.2019
  • Developed strong rapport with customers and created positive impression of business.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.

Cook's Assistant

Sonic
09.2016 - 03.2017
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Cleaned and maintained work areas, equipment and utensils.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Monitored food temperature, discarding items not stored correctly.
  • Followed food safety practices and sanitation guidelines.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Lifted and carried heavy materials.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Maintained composure and work quality while under stress.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.

Sales Associate

Best Buy
01.2015 - 09.2015
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Used in-store system to locate inventory and place special orders for customers.

Restaurant Waiter

Red Robin
07.2012 - 02.2013
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

High School Diploma -

Severna Park High School
Severna Park, MD

Skills

  • Teamwork and collaboration
  • Guest relations
  • Problem-solving
  • Sales expertise
  • Outgoing personality
  • Goal oriented

Timeline

Sales Associate

Value City Furniture
08.2025 - Current

Sales Associate

Target
03.2022 - Current

Assistant Manager

Donatos
04.2020 - 09.2022

Sales Associate

Sprint
09.2018 - 10.2019

Cook's Assistant

Sonic
09.2016 - 03.2017

Sales Associate

Best Buy
01.2015 - 09.2015

Restaurant Waiter

Red Robin
07.2012 - 02.2013

High School Diploma -

Severna Park High School