Jack Brown
Albuquerque,NM
Summary
Resourceful and hardworking team member adept at adapting to changing conditions. Dedicated to achieving business success and continuously expanding skill set. Values quality and teamwork.
Overview
8
8
years of professional experience
Work History
Team Member
Target
Albuquerque, NM
02.2020 - Current
- Provided customer service support to ensure satisfaction.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Resolved customer issues promptly in a professional manner.
- Answered phone calls regarding inquiries about products or services.
- Participated in training sessions for new employees when needed.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
Cashier
Walmart
Albuquerque, NM
03.2019 - 01.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
Head Dishwasher
Dions
Albuquerque, NM
01.2017 - 03.2018
- Ensured proper sanitation and hygiene standards were met in the dishwashing area.
- Reported any safety issues or concerns to management immediately upon discovery.
- Assisted with preparation of meals when needed during peak hours.
- Responded quickly to customer complaints regarding dirty dishes or poor service.
- Stored clean dishes away properly after washing them according to health department guidelines.
Education
Associate of Applied Science - Business Administration
Central New Mexico Community College
Albuquerque, NM05-2021
Skills
- Complaint resolution
- Customer Service
- Cash Handling
- Training and mentoring
- Clear Communication
- Problem-Solving
References
References available upon request.
Timeline
Team Member
Target
02.2020 - Current
Cashier
Walmart
03.2019 - 01.2020
Head Dishwasher
Dions
01.2017 - 03.2018
Associate of Applied Science - Business Administration
Central New Mexico Community College