Jack Carlton
Seffner,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Operations Manager
United Rentals
Tampa, FL
09.2010 - Current
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
General Manager
Jeffrey Allen
Tampa, FL
08.2006 - 08.2010
- Established and maintained effective communication with staff members to ensure efficient operations.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Delegated work to staff, setting priorities and goals.
Operations Manager
United Rentals
Tampa, FL
05.2003 - 08.2006
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Branch Manager
Rentalex
Tampa, FL
07.2001 - 05.2003
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Identified opportunities for process improvement initiatives within the branch.
- Supported outside sales force in servicing and obtaining new business.
Branch Manager
Rental Service Corp/Prime Equipment
Mulberry, FL
08.1998 - 07.2001
- Conducted regular performance reviews for all employees in the branch.
- Monitored financial performance of the branch on a monthly basis.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Supported outside sales force in servicing and obtaining new business.
Education
Bachelor of Science - BS Liberal Arts & Sciences/
University of Florida
Gainesville, FL12-1986
Skills
- Customer Service
- Inventory Management
- Health and safety compliance
- Organizational Management
- Workflow Optimization
- Interpersonal Communication
- Staff Management
Timeline
Operations Manager
United Rentals
09.2010 - Current
General Manager
Jeffrey Allen
08.2006 - 08.2010
Operations Manager
United Rentals
05.2003 - 08.2006
Branch Manager
Rentalex
07.2001 - 05.2003
Branch Manager
Rental Service Corp/Prime Equipment
08.1998 - 07.2001
Bachelor of Science - BS Liberal Arts & Sciences/
University of Florida