Jack Christmas
Baytown,TX
Summary
Construction professional prepared for high-stakes roles with extensive experience in overseeing multifaceted construction projects. Consistently ensures projects meet quality standards and deadlines, fostering collaborative work environment. Known for strong leadership, adaptability, and proficiency in project management and site supervision.
Overview
16
16
years of professional experience
Work History
Catering Coordinator
Johnny Carino's
07.2023 - Current
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
- Improved client satisfaction by promptly addressing concerns and providing excellent customer service.
- Drove brand awareness through targeted marketing efforts on social media platforms and attending industry networking events.
- Proactively addressed potential issues during event planning stages minimizing last-minute changes/cancellations and preserving client trust.
- Accurately input information into CRM Software
- Optimized event budgets by skillfully balancing client desires with financial constraints without compromising quality or satisfaction.
- Negotiated more favorable rates and delivery times with vendors.
- Helped produce standard operating procedures for 3 brands stretching across the United States.
Construction Manager
K. Hovnanian
07.2022 - 07.2023
- Monitored subcontractor operations and applied effective time, resource, and money management strategies to delivery under-budget project completion.
- Implemented systems to improve process efficiency and reduce project duration.
- Scheduled utility service providers according to project timelines.
- Held high standards regarding customer service, and averaged a 3 day turnaround on most calls
- Built homes ranging from $400,000 – $525,000
- Surveyed sites to determine material needs and accurately manage inventories and budgets.
- Implemented safety protocols for reduced workplace injuries, conducting regular site inspections and safety meetings.
Assistant General Manager
Johnny Carino’s
08.2019 - 07.2022
- Consistently led a team of 30 team members to meet and exceed monthly metrics by an average of 10 percent of goal
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Handled cash accurately and prepared deposits.
- Successfully drove food cost down by 4.5% after returning from lockdown
- Led the Baytown location toward profits during the six months during Covid 19 stay at home orders
- Negotiated several contracts with vendors that maximized return while lowering cost in many cases
- Implemented a new service training program due to a lack of update to old program from 2014
Construction Manager
CASTLEROCK COMMUNITIES
08.2018 - 08.2019
- Completed jobs before designated build days (windstorm and city 120, county 90)
- Verified completed projects met approved time, quality, and cost estimates.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Communicated daily with vendors to keep project fully operational.
- Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.
- Enhanced team performance through comprehensive training programs targeting skill development and knowledge sharing.
Builder
TILSON
01.2016 - 01.2018
- 10 hour OSHA certified
- Oversight of operations on new semi-custom homes, priced from $250,000-$750,000, from stake out to final walkthrough whist consistently completing project under budget
- Optimized resource allocation for various projects, ensuring cost-effectiveness while maintaining quality standards.
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Managed subcontractor relationships effectively, ensuring timely completion of tasks and seamless integration into project timelines.
- Consistently negotiated with contractors with the ability to keep them under budget while still ensuring standards were not compromised
- Improved workplace safety by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Create schedules that produce a profitable product in the most efficient time frame
Lead Estimator
LONG LAKE LTD.
01.2015 - 01.2016
- Collaborated closely with project managers to ensure seamless handoff of estimate details upon contract awarding.
- Contributed to smooth project execution by providing timely and accurate budget updates throughout the construction process.
- Optimized resource allocation with thorough analysis of labor and material requirements.
- Create and oversee budgets based on labor, material, and other explicit cost
- Delivered precise cost estimates, collaborating with cross-functional teams to gather necessary information.
- Generate purchase orders to be delivered to the field based on takeoff
- Negotiate pricing with material vendors and labor vendors to ensure the most efficient and profitable project
- Assist while walking new plans or prototypes to ensure a more accurate takeoff and floor plan
- Estimate and price customer personalization’s that are not offered as options
- Ensure all plans are up to current building codes
Shift Manager
Johnny Carino’s
03.2009 - 01.2015
- Successfully oversee all shift front and back of house operations – ensuring cost efficiency, customer satisfaction, quality and regulatory compliance
- Maintain efficient operational budgets while effectively implementing cost control strategies
- Excel in multi-unit facility management and processes
- Enact more scheduling techniques to ensure the most efficiency to ensure low labor costs
- Devise, develop and implement strategies which maximize profits
- Skillfully lowered labor and supply costs for three consecutive quarters
- Coached crew members to optimize performance and motivate toward more efficient work.
Education
Bachelor of Science - Economics (Business Administration Minor)
University of Houston
Houston, TX12.2014
Skills
- Project Management
- Scheduling Efficiency
- Quality Assurance
- Customer Service
- Cost Control
- Construction Codes
- Business Analysis
- Operations Oversight
- Budget Management
- Sales Growth
- Analytical Thinking
- Staff Training
- Communication
- Construction safety
- Job and Material Estimates
Timeline
Catering Coordinator
Johnny Carino's
07.2023 - Current
Construction Manager
K. Hovnanian
07.2022 - 07.2023
Assistant General Manager
Johnny Carino’s
08.2019 - 07.2022
Construction Manager
CASTLEROCK COMMUNITIES
08.2018 - 08.2019
Builder
TILSON
01.2016 - 01.2018
Lead Estimator
LONG LAKE LTD.
01.2015 - 01.2016
Shift Manager
Johnny Carino’s
03.2009 - 01.2015
Bachelor of Science - Economics (Business Administration Minor)
University of Houston
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