Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Coca-Cola Campus Ambassador
Coca-Cola
06.2023 - Current
Supported campus events to increase student engagement and promote campus-wide initiatives.
Collaborated with student and faculty teams to develop strategies for student outreach.
Promoted mission, vision and culture of school to prospective students to increase enrollment.
Utilized websites and social media to promote campus life, events and opportunities.
Developed marketing efforts such as posters and social media ads to encourage student participation for campus events.
Server
Napolis Italian Kitchen
05.2023 - Current
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Real Estate Investment Intern
Americo Real Estate
05.2022 - 08.2022
Studied purchase and contract agreements to understand logistics and nuances involved in carrying executed agreements through to completion.
Stepped in to take responsibility for correspondence and other back-office duties for team members in case of time restrictions or scheduling conflicts.
Cultivated strong relationships with agents, lenders and title companies.
WA State Sales Manager - Licensed at Coca-Cola Amatil/Coca-Cola Europacific PartnersWA State Sales Manager - Licensed at Coca-Cola Amatil/Coca-Cola Europacific Partners