Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline

Jack Cook

Newport,AR

Summary

Proven leader at Jordan's Kwik Stop, adept in inventory management and fostering customer relations, significantly enhanced store operations through effective team collaboration and strategic problem-solving. Demonstrated excellence in multitasking and organization, ensuring high standards of customer service and operational efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Manager

Jordan's Kwik Stop
08.2020 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Education

Science Management - Business Management

Colorado Technical University, Colorado Springs, CO

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Store Opening and Closing
  • Friendly and Positive
  • Inventory Management
  • Cash Management
  • Shift Scheduling
  • Employee Training
  • Recruitment and hiring
  • Goals and performance
  • Recruiting and Hiring
  • Supply Ordering
  • Employee Scheduling
  • Accurate Cash Handling
  • Opening and closing procedures
  • Documentation And Reporting
  • Customer Response
  • Accurate money handling
  • Bank deposit procedures
  • Bank and Safe Deposits
  • Flexible Schedule
  • Delegating Work
  • Decision-Making
  • Teamwork and Collaboration

Accomplishments

I have gotten Safeserv certificate while being there.

Certification

Servsafe

Timeline

Store Manager - Jordan's Kwik Stop
08.2020 - Current
Colorado Technical University - Science Management , Business Management

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Jack Cook