Jack Cook
Newport,AR
Summary
Proven leader at Jordan's Kwik Stop, adept in inventory management and fostering customer relations, significantly enhanced store operations through effective team collaboration and strategic problem-solving. Demonstrated excellence in multitasking and organization, ensuring high standards of customer service and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Manager
Jordan's Kwik Stop
08.2020 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Science Management - Business Management
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Store Opening and Closing
- Friendly and Positive
- Inventory Management
- Cash Management
- Shift Scheduling
- Employee Training
- Recruitment and hiring
- Goals and performance
- Recruiting and Hiring
- Supply Ordering
- Employee Scheduling
- Accurate Cash Handling
- Opening and closing procedures
- Documentation And Reporting
- Customer Response
- Accurate money handling
- Bank deposit procedures
- Bank and Safe Deposits
- Flexible Schedule
- Delegating Work
- Decision-Making
- Teamwork and Collaboration
Accomplishments
I have gotten Safeserv certificate while being there.
Certification
Servsafe
Timeline
Store Manager - Jordan's Kwik Stop
08.2020 - Current
Colorado Technical University - Science Management , Business Management
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