Jack A. Dempsey
Villa Ridge,MO
Summary
Experienced HR and Leadership Development Professional with a proven track record in supporting multiple food manufacturing facilities across 6 states. Reduced turnover by 74% through improved selection processes and comprehensive onboarding. Collaborated with operations to implement change management processes, elevating one plant to become the best in the US. Conducted thorough internal HR investigations addressing discrimination and misconduct concerns. Developed and delivered effective leadership training programs fostering greater accountability. Proficient in root cause analysis, gap analysis, and Process 360 methodologies. Skilled in recruiting, career pathing, and providing people and culture leadership in multi-site manufacturing environments. Led talent management processes and created performance improvement plans for leadership and high-potential individuals. Prevented union petitions through proactive measures. Dynamic master trainer and facilitator, leading programs for large audiences across the US and internationally. Developed innovative programs to enhance leadership effectiveness and communication at all levels. Trusted consultant to executives and managers, providing guidance on performance improvement plans. Adept at driving HR and training initiatives to foster positive employee relations and HR education among leaders. Matrix-driven professional committed to delivering exceptional results.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sr HR Manager
Panera Manufacturing Fresh Dough Facilities
09.2018 - Current
- Develop operational excellence through effective leadership
- Improve and handle employee relations
- Create strategic talent assessments and develop succession planning
- Develop and implement leader competency to improve plant performance
- Partner with Hub Leader with FDF people strategy to gain operational excellence
- Measured by weekly steering deck
- Lowered turnover by 74%
- Successfully partnered with HUB leader in the operations of the Fresh Dough Facility
Partner
Pretium Solutions
03.2007 - 09.2018
- Company Overview: (A Leadership Engagement Company)
- Responsible for all business development and client relationships
- Worked with organizations in over 22 countries and all 50 states
- Wrote and delivered critical career development programs to improve division performance
- Develop and Deliver Leadership, Communication and Customer Service programs
- Increased Net Promoter Score by 40% with a global consumer electronics manufacture
- Awarded global training contract for two global 250 companies
- Delivered program and improved associate engagement and customer experience
- Consulted with multiple size companies in leadership, customer experience, sales and talent development
- (A Leadership Engagement Company)
Education
Bachelor of Science - Business Administration
Southern Illinois University, Edwardsville
Edwardsville, ILSkills
- Root cause analysis
- Gap analysis
- Process 360
- HR strategies development
- Recruiting improvement
- Career pathing
- People and culture leadership
- Talent management
- Performance improvement plans
- Union petition management
- Keynote speaking
- Leadership and communication program development
- Employee relations
- Organizational development
- Policy development
- Labor law compliance
- Employee engagement
- Training and mentoring
- Leadership development
- Training development
Accomplishments
Reduced Safety TIR by 52%
Reduced turnover by 72%
Improved employee engagement by 43%
Improved NPS world wide from 28 to 62
Trained over 30K people in Customer Service, Leadership and sales, in all 50 states and 23 countries
Served as company representative in 4 week discrimination trial, helped create a settlement.
Certification
- Insights
- Customer Service Trainer Certification, Achieve Global
- Leadership Development Trainer Certification, Achieve Global
- Professional Selling Skills
- Behavioral Science Research Press (Fear Free Prospecting)
- Miller Heiman
- Advanced Consultant Certification, Morningstar Ventures
Locations Supported
- California
- Washington
- Colorado
- Kansas
- Missouri
- New Jersey
- Ohio
- Maryland
- North Carolina
Leadership Programs
- From Survival to Success
- Miller Heiman Strategic Selling, Executive Decisions
- The Internal Consultant
- Achieve Global Professional Selling Skills
- The Total Leader Development Program
- Executive Development Program
- Promoter Creation
Timeline
Sr HR Manager
Panera Manufacturing Fresh Dough Facilities
09.2018 - Current
Partner
Pretium Solutions
03.2007 - 09.2018
Bachelor of Science - Business Administration
Southern Illinois University, Edwardsville
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