Jack Dinsmore Jr.
Mesa,AZ
Summary
Dependable professional skilled in installing, maintaining, and repairing systems and components. Ensures equipment safety and performance through thorough inspections and corrections. Committed to delivering quality work with a professional demeanor.
Overview
15
15
years of professional experience
Work History
Service Technician
Big Tex Trailers West
Mesa, AZ
11.2018 - Current
- Diagnosed problems and determined solutions for various customer issues.
- Conducted preventive maintenance on a variety of machines and systems.
- Installed new systems according to manufacturer specifications.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Replaced worn or damaged parts with OEM replacements as necessary.
- Inspected equipment for proper operation and safety hazards prior to use.
- Tested repaired items to ensure functionality before returning them to customers.
- Assembled components into complete systems following blueprints or other instructions.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Trained new team members on service processes to increase productivity.
- Examined previously completed work for accuracy.
- Implemented troubleshooting tactics to identify causes of poor machine performance.
- Tracked inventory used and notified supervisor about re-ordering needs.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Installed new components or replaced defective parts to restore functionality.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Completed scheduled appointments on time to drive quality service.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
Service Technician
Big Tex Trailers- Mesa
Mesa, AZ
04.2009 - 01.2017
Education
High School Diploma -
Apollo High School
Glendale, AZ05-1993
Skills
- Regulatory Compliance
- Equipment Troubleshooting
- Quality Assurance
- Technical Support
- Customer Service
- Preventive Maintenance
- Testing and analysis
- Client Relationship Management
- Diagnostics expertise
- Problem and Issue Resolution
- Hand tool knowledge
- Diagnostic Testing
- Valid Driver's License
- Service ticket accuracy
- Troubleshooting skills
- Troubleshooting and analysis
- Work with Minimal Supervision
- Professional and Courteous
- Mechanical Aptitude
- Flexible and Adaptable
- Electrical Systems
- Installation and Repair
- Power tool mastery
- Customer Relationship Management
- Testing and evaluation
- Maintenance and repair
- System Installation
- Troubleshooting and diagnosis
- Mechanical abilities
- Equipment Inspection
- Operating Test Equipment
Timeline
Service Technician
Big Tex Trailers West
11.2018 - Current
Service Technician
Big Tex Trailers- Mesa
04.2009 - 01.2017
High School Diploma -
Apollo High School
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