Jack Esposito
Albuquerque,NEW MEXICO
Summary
Versatile and dynamic, with a proven track record at the Navy, I excel in intelligence gathering and risk analysis, alongside strong critical thinking capabilities. Expert in enhancing operational efficiency and security measures, I've significantly contributed to mission success. My leadership in fundraising strategies and spiritual guidance underscores my ability to inspire and achieve results.
Overview
8
8
years of professional experience
Work History
Intelligence Analyst
Navy
10.2017 - 10.2023
- Produced multi-source intelligence reports and products for different agency customers.
- Verified visitor security clearances and eligibility for access into SCIFs.
- Created useful and timely intelligence products to support field operations.
- Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.
- Coordinated with other intelligence agencies to share information and resources.
- Assisted in creating high-level intelligence briefs for senior-level personnel.
- Conducted detailed data analysis to identify patterns and trends in complex datasets.
- Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
- Developed standard operating procedures for intelligence operations and activities.
- Incorporated lessons learned from previous operations to improve intelligence capabilities.
Religious Program Specialist
Navy Reserve
12.2023 - Current
- Educated members of congregation on religious beliefs and practices.
- Prepared and distributed religious materials.
- Provided guidance to members of congregation.
- Provided pastoral counseling to members of congregation.
- Trained [Number] new missionaries on effectively sharing word of [Type] in [Type] community.
- Supported religious leaders in performing various duties.
- Participated in various outreach programs.
- Maintained religious records and documents.
- Attended meetings with religious leaders.
- Sourced materials and labor to meet facility construction needs.
- Developed and implemented educational programs for youth.
- Volunteered in overseas locations and in various roles.
- Facilitated worship services, encouraging participation from congregation.
- Collaborated with other religious organizations and agencies.
- Facilitated religious classes and forums.
- Wrote and delivered sermons.
- Assisted with organizing religious activities and services.
- Participated in religious ceremonies and events.
- Assisted with fundraising activities.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Shift Leader
Walgreens
10.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Frequently inspected production area to verify proper equipment operation.
- Conducted regular reviews of operations and identified areas for improvement.
- Devised and implemented processes and procedures to streamline operations.
- Developed effective improvement plans in alignment with goals and specifications.
- Educated staff on organizational mission and goals to help employees achieve success.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Evaluated customer needs and feedback to drive product and service improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained database systems to track and analyze operational data.
- Generated reports detailing findings and recommendations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Gathered, organized and input information into digital database.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Created and managed project plans, timelines and budgets.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Collected, arranged, and input information into database system.
- Observed packing operations to verify conformance to specifications.
Driver
Uber
10.2023 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Followed all relevant traffic laws and safety regulations.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Obtained signatures from customers upon delivery of goods.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Minimized liability by consistently following road rules when driving.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Drove safely in various weather and road conditions to avoid accidents.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
Retail Sales Associate
Express Clothing
10.2023 - 01.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Recommended complementary purchases to customers, increasing revenue.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored customers for signs of security concerns and escalated issues to management.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Wrapped, boxed and weighed bakery department products.
Dishwasher
Fuddruckers
10.2016 - 10.2017
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Followed supervisor instructions to complete tasks on time.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Inspected dishwashing equipment and reported issues to supervisor.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
- Washed dishes and assisted in bussing tables.
- Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
- Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
- Monitored dishwashing machines for proper functioning.
- Stored dishes, utensils and kitchen equipment in proper locations.
- Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
- Gently moved glassware, crystal, and other delicate items to prevent breakage.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
- Increased machine efficiency by scraping and pre-washing dishes.
Education
High School Diploma -
Manzano High School
Albuquerque, NM05.2016
Skills
- Fundraising strategies
- Youth ministry
- Biblical Knowledge
- Spiritual Guidance
- Security clearance procedures
- Strong critical thinking capabilities
- Intelligence Gathering
- Risk Analysis
- Customer Service Management
- Equipment Troubleshooting
- Production Reporting
- Production Scheduling
Timeline
Religious Program Specialist
Navy Reserve
12.2023 - Current
Shift Leader
Walgreens
10.2023 - Current
Driver
Uber
10.2023 - Current
Retail Sales Associate
Express Clothing
10.2023 - 01.2024
Intelligence Analyst
Navy
10.2017 - 10.2023
Dishwasher
Fuddruckers
10.2016 - 10.2017
High School Diploma -
Manzano High School
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