JACK FOX
Buffalo
Summary
Dynamic and results-driven store manager with proven expertise in leading high-performing teams.
Overview
10
10
years of professional experience
Work History
Store Manager
Starbucks
02.2019 - Current
- Built a strong understanding of business operations and development with an emphasis on the movement of business across international borders
- Led a highly diversified team of to operational excellence and growth of 9.3% in revenue over last year
- Built a culture of effective communication through trust-based relationships that resulted in an 11% decrease in hourly employee turnover
- Successfully opened three new locations and led them to profitable results ahead of expected time
- Facilitated district wide planning meetings and employee development sessions
- Planned and executed numerous promotional periods.
Store Manager
The Chill Shack
06.2015 - 06.2019
- Onboarded team of 10 part-time seasonal employees.
- Established proper cash handling system.
- Developed a logistics program that improved inventory operations.
Barista
Sidekick's Cafe
04.2016 - 04.2018
- Influenced a warm and welcoming culture in a developing business
- Learned about the impact that highly functional systems and routines have on operations
- Supported the development in new menu items and marketing opportunities
- Trained and supported the development of peers throughout their experience
Education
Advanced Diploma - International Business Studies
Niagara College
Buffalo, NY04.2021
Skills
- Business
- Leadership
- Impacting Others
- Effective Communication
- Business Operations
- Public Speaking
- Problem Solving
- Resilience
- Store operations oversight
- Promotional planning
Accomplishments
Honours and Distinction Graduate, 2016 - 2018, This achievement is awarded to a select few individuals who went above and beyond in their academics as well as cooperative endeavours.
Additional Information
GPA: 3.8
Timeline
Store Manager
Starbucks
02.2019 - Current
Barista
Sidekick's Cafe
04.2016 - 04.2018
Store Manager
The Chill Shack
06.2015 - 06.2019
Advanced Diploma - International Business Studies
Niagara College
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