Jack Gonzalez
Somerset,VA
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Leader
Halo Pub
06.2024 - Current
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
Food Runner
All Star Bagels
08.2023 - 07.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
Camp Counselor, Summer Sports
Eagles Landing
05.2023 - 08.2023
- Ensured camper safety and well-being through diligent supervision during activities and downtime.
- Worked with children of varying age, interest, skill, and developmental levels.
- Built strong relationships with campers, fostering a positive environment for personal growth and development.
- Coordinated with other staff members to address any issues related to camper behavior or activity participation effectively.
- Enhanced camper experience by planning and implementing a variety of sports activities.
Education
Bachelor of Science - Mathematics
The College of New Jersey
Trenton, NJ05.2025
Skills
- Team Leadership
- Problem-Solving
- Positive Attitude
- Decision-making capabilities
- Staff Supervision
- Daily workflows
- Interpersonal Relations
Certification
- First Aid/CPR Certified
Timeline
Shift Leader
Halo Pub
06.2024 - Current
Food Runner
All Star Bagels
08.2023 - 07.2024
Camp Counselor, Summer Sports
Eagles Landing
05.2023 - 08.2023
Bachelor of Science - Mathematics
The College of New Jersey
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