Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jack Gonzalez

Plainfield

Summary

Store Team Leader experienced in managing, motivating and directing store staff in meeting business objectives, goals and customer service standards. Focused professional oversees sales activities, inventory-taking, and reconciling cash receipts. Outgoing and detail-oriented with great communication skills.

Overview

8
8
years of professional experience

Work History

Store Team Leader

Party City
08.2021 - Current
  • Opened and closed store by counting cash, closing and opening registers and delegating daily staff assignments.
  • Coordinated with day management regarding on-going issues.
  • Monitored staff performance, customer service and sales goals to meet and exceed targets.
  • Completed routine store inventories.
  • Walked around facility frequently to check activities.
  • Maintained guest-friendly environment to drive sales, repeat business and service.
  • Interviewed, trained and coached Team Members to achieve company and store goals.
  • Handled customer complaints and issues politely and professionally.

Merchandising Associate

Lowe's
01.2020 - 07.2022
  • Managed pick up orders for a high-volume retail store
  • Coordinated transportation logistics for pick up orders
  • Ensured accurate packaging and labeling of pick up orders
  • Provided excellent customer service while handling pick up orders
  • Managed inventory and restocking in a retail setting
  • Collaborated with product development teams to create compelling displays
  • Provided excellent customer service while meeting sales targets
  • Managed planogram layouts and executed product placement according to company standards
  • Collaborated with cross-functional teams to implement planogram changes and updates
  • Maintained planogram integrity by regularly auditing and adjusting displays as needed

Plumbing Associate

Lowe's
04.2017 - 01.2020
  • Provided exceptional customer service and resolved plumbing issues quickly and efficiently in a fast-paced retail environment
  • Maintained a clean and organized store by performing daily cleaning tasks
  • Assisted in creating visually appealing displays to promote products and increase sales
  • Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.

Education

Highschool Diploma -

New Dorp High School

Bachelor of Science - Business Management

Capella University
Minneapolis, MN
06-2026

Skills

  • Inventory Management
  • Customer Service
  • Product Display Creation
  • Transaction Processing
  • Store Organization
  • Transportation Logistics
  • Packaging and Labeling
  • Planogram Management
  • Cross-Functional Collaboration
  • Auditing and Adjusting Displays
  • Powered Equipment Operation
  • Sales tracking
  • Loss prevention

Languages

Spanish
Native or Bilingual

Timeline

Store Team Leader

Party City
08.2021 - Current

Merchandising Associate

Lowe's
01.2020 - 07.2022

Plumbing Associate

Lowe's
04.2017 - 01.2020

Highschool Diploma -

New Dorp High School

Bachelor of Science - Business Management

Capella University

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Jack Gonzalez