Jack Hawker
Milton,MA
Summary
Enthusiastic professional with experience in coaching and customer-facing roles. Recognized for a strong work ethic and a commitment to fostering positive environments. Ready to contribute to team success and deliver exceptional service experiences.
Dynamic soccer coach focused on fostering teamwork and developing player skills. Committed to building a positive team culture and enhancing performance through effective training programs.
Results-driven professional with a background in coaching and customer service. Skilled at motivating teams, solving problems, and maintaining clear communication. Eager to leverage leadership abilities to enhance team performance and customer satisfaction.
Dynamic soccer coach with a strong focus on fostering teamwork and developing player skills. Committed to creating a positive team culture and enhancing performance through effective training programs.
Results-driven professional with a background in coaching and customer service. Skilled in motivating teams, problem-solving, and maintaining effective communication. Eager to leverage leadership abilities to enhance team performance and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Soccer Coach
America Fc United
Quincy, MA
09.2025 - Current
- Developed training programs to enhance player skills and teamwork dynamics.
- Fostered a positive team culture, promoting sportsmanship and personal growth among players.
- Conducted performance evaluations to assess player progress and set development goals.
- Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Adopted soccer strategies and tactics to maximize team potential.
- Evaluated players' performance and provided constructive feedback to improve abilities.
- Increased player skills development by focusing on individual strengths and weaknesses through targeted drills.
- Collaborated with other coaches to share best practices and continuously improve overall program effectiveness.
- Communicated effectively with parents about player progress, expectations, and upcoming events or changes within the program.
Seasonal Worker
McGettigan Outdoors
Avon, MA
05.2025 - Current
- Conducted regular maintenance tasks, ensuring landscapes remained healthy and visually appealing.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, mulching, and edging of lawns.
- Removed debris and waste from outdoor areas.
- Performed physical labor in various ways, such as mowing lawns, lifting heavy equipment, and shoveling stone.
Barista and Cashier
Coffee Break Cafe
Milton, MA
12.2022 - 06.2025
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Assisted in training new baristas on equipment operation and customer service techniques.
- Managed inventory levels, placing orders to replenish supplies as needed for seamless operations.
- Engaged customers with knowledge of menu items, enhancing their overall experience at the café.
- Collaborated with team members to streamline workflows during peak hours, improving service efficiency.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Cart Attendant
Fruit Center
Milton, MA
10.2021 - 12.2022
- Collected and organized shopping carts from parking lot to store entrance efficiently.
- Assisted customers with cart retrieval and provided exceptional service during peak hours.
- Monitored cleanliness of cart area, ensuring a safe and welcoming environment for shoppers.
- Collaborated with team members to streamline cart collection processes during busy periods.
- Assisted customers while carts were organized
- Helped cashiers with bagging customers' groceries
Education
Sports Management
University of Massachusetts, Boston
Boston, MA05-2028
High School Diploma -
Milton High School
Milton, MA06-2024
Skills
- Physical fitness
- Member assistance
- Verbal and written communication
- Facility maintenance
- Equipment management
- Positive attitude
- Teamwork and collaboration
- Heavy lifting
- Strong work ethic
- Problem-solving
- Customer service
- Jobsite safety
Languages
French
Professional Working
English
Native or Bilingual
Spanish
Elementary
Timeline
Soccer Coach
America Fc United
09.2025 - Current
Seasonal Worker
McGettigan Outdoors
05.2025 - Current
Barista and Cashier
Coffee Break Cafe
12.2022 - 06.2025
Cart Attendant
Fruit Center
10.2021 - 12.2022
Sports Management
University of Massachusetts, Boston
High School Diploma -
Milton High School