Jack Henning
Phoenixville,PA
Summary
Self-motivated Operations Manager with a collaborative approach to working with clients, leadership, and internal teams to improve processes and increase efficiency. Highly organized and detail-oriented, with a strong track record of meeting business goals while managing costs effectively.
Overview
7
7
years of professional experience
Work History
Operations Manager
Fluxspace
Norristown, PA
01.2024 - Current
- Lead short and long-term projects, ensuring objectives are met ahead of schedule, and quality standards are maintained.
- Oversee procurement and billing processes for all projects, ensuring accuracy and timely execution.
- Utilize HubSpot CRM to track client interactions, improve communication, and enhance customer success.
- Coordinate team workflows, delegate responsibilities, and set performance goals to maximize efficiency.
- Develop and present performance reports to leadership, providing actionable insights for data-driven decision making.
- Coordinate with internal departments and external partners to align operations, resolve issues, and improve overall efficiency.
Senior Account Coordinator
Monument Consulting
Denver, CO
08.2021 - 12.2023
- Supported a high-volume managed service provider, ensuring clear and consistent communication with clients and vendors across multiple U.S. regions.
- Partnered with external vendors to guide workflow steps, answer questions, and provide detailed support.
- Worked directly with hiring managers to select and extend offers to candidates, negotiate contract rates, and use and understand the VMS tool (Beeline).
- Exemplified the ability to multitask, prioritize, and reach all project deadlines ahead of schedule.
Management Assistant
Enterprise Mobility
Denver, CO
02.2020 - 08.2021
- Completed the Management Trainee Program and earned consistent recognition on the company’s elite sales performance matrix.
- Demonstrated effective multitasking by balancing customer service, business operations, and professional development.
- Maintained business partnerships through great service, and attention to detail.
- Maintained and strengthened account relationships, overseeing billing accuracy, customer service, and vehicle delivery timelines.
Sales Coordinator
Keller Williams
Austin, TX
08.2018 - 08.2019
- Assisted a high-volume sales team with property preparation and presentations, driving higher closing rates.
- Proactively reached out to potential clients through prospecting and cold calling, helping to expand the client base.
- Coordinated with my team to track inventory and client preferences to ensure quality service.
Education
Bachelor of Business Administration (BBA) - Business Management
Texas State University
San Marcos, TX01-2019
Skills
- Customer service
- Project management
- Communication
- Purchasing and procurement
- P&L tracking
- Performance reporting
- Organization
- Billing and invoicing oversight
Timeline
Operations Manager
Fluxspace
01.2024 - Current
Senior Account Coordinator
Monument Consulting
08.2021 - 12.2023
Management Assistant
Enterprise Mobility
02.2020 - 08.2021
Sales Coordinator
Keller Williams
08.2018 - 08.2019
Bachelor of Business Administration (BBA) - Business Management
Texas State University