Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Interests
Timeline
Generic
Jack Hepburn

Jack Hepburn

North Yarmouth

Summary

Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated. Offering 3 years of experience in waterfront staff.

Reliable Seller with expertise in online selling, inventory management and complaint handling. Offering 2 years of background building and managing online stores across multiple apps. Customer-oriented individual dedicated to expertly resolving customer issues and complaints.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Marina Dock Hand

Portland Yacht Club
06.2023 - Current
  • Conducted test drives crafts, confirming proper operation.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Planned work calendar by scheduling appointments and tracking customer service requests.
  • Confirmed excellent customer service by quickly resolving customer concerns.
  • Monitored and maintained organized work space, confirming efficient operations.
  • Followed safety protocols while working, avoiding accidents and injuries.
  • Trained and mentored new employees on company procedures and safety protocols.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Clothing Reseller

Hepburns_closet
05.2024 - Current
  • Created clear, precise and properly detailed product and service information on company website.
  • Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
  • Collaborated with customer service team to achieve seamless customer experience.
  • Resolve customer disputes courteously to enhance customer satisfaction.
  • Utilized software to automate customer communication and order fulfillment.
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
  • Optimized product listings for search engines to increase visibility and drive traffic to listings.
  • Negotiated terms with suppliers to secure discounts and promotional opportunities.

Lawn Mower

Hallett Sails
06.2023 - 09.2023
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Removed grass clippings and leaves from property using blower.
  • Emptied and cleaned grass catcher and mulching bags to discard grass cuttings.

Education

No Degree - College Preparatory

Carrabassett Valley Academy
Carrabassett Valley, Me
06-2026

No Degree - College Preparatory

Greely Highschool
Cumberland, Me

Skills

  • Pricing strategy
  • Returns handling
  • Social media marketing
  • Fashion styling
  • Branding
  • Product sourcing
  • Shipping
  • Online platforms
  • Shipping management
  • Customer service

Certification

  • Certified CPR

Languages

Spanish
Limited Working

Interests

  • Surfing
  • Skiing
  • Mountain biking
  • Reselling clothes
  • Fundraising Events

Timeline

Clothing Reseller

Hepburns_closet
05.2024 - Current

Marina Dock Hand

Portland Yacht Club
06.2023 - Current

Lawn Mower

Hallett Sails
06.2023 - 09.2023

No Degree - College Preparatory

Carrabassett Valley Academy

No Degree - College Preparatory

Greely Highschool

Similar Profiles

CREATE PROFILE