Jack Hurley
San Diego,CA
Summary
I have been in food service for two almost three years now. I also worked as a Janitor in the Fitness Industry for just over a year and a half. I am experienced in guest relations, serving, food running, hosting as well as custodial work. I worked many events at the gym I was employed at. At the restaurant I would serve, buss, food run, and host while it was very crowded. I would also I served for both lunch and dinner most days. I created many successful relationships with customers while creating repeat business for the establishment California Thai Cafe and On The Border.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Food Server
California Thai Cafe
San Diego, CA
07.2022 - 08.2022
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Processed customer payments and cash management practices.
- Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Janitor
Evolve Fit Studio
San Diego, CA
03.2021 - 08.2022
- Maintained floor cleaning and gym equipment.
- Mixed, used and properly stored chemical cleaners to prepare for each assigned day of work.
- Followed procedures for use of chemical cleaners and gym equipment to protect the items.
- Kept studio organized and clean before classes began.
- Power washed larger equipment.
- Help set up and break down gym events and workouts.
- Cleaned tall ceilings with use of proper equipment using safety precautions.
Host, Food Runner, Server
On The Border Restaurant
10.2022 - Current
- I was able to provide good service through stressful situations
- Always looking to help out my coworkers and the rest of the team while doing my job
- Listened and communicated very well during my shifts
- Collaborated with the kitchen staff to help fit the customers needs
Education
Associate of Science - Civil Engineering
San Diego Miramar College
San Diego, CA 09.2022 - Current
High School Diploma -
Scripps Ranch High School
San Diego, CA06.2022
Skills
- Food and Beverage Service
- Menu Memorization and Presentation
- POS software
- High-Volume Dining
- Team Player
- Bathroom Servicing
- Warm and Friendly
- Cool Under Pressure
- Transactions and Cash Handling
- Customer Service and Rapport
Timeline
Host, Food Runner, Server
On The Border Restaurant
10.2022 - Current
Associate of Science - Civil Engineering
San Diego Miramar College
09.2022 - Current
Food Server
California Thai Cafe
07.2022 - 08.2022
Janitor
Evolve Fit Studio
03.2021 - 08.2022
High School Diploma -
Scripps Ranch High School
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