Summary
Overview
Work History
Education
Skills
Timeline
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Jack Kraft

Moscow,ID

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease troubles and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

3
3
years of professional experience

Work History

Shift Manager

Crumbl Cookies
08.2020 - 07.2023
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Streamlined operations to improve process efficiency.
  • Set overall vision and provided team leadership.

Education

High School Diploma -

Eagle High School
Eagle, ID
05.2023

Bachelor of Science - Biological Engineering

University of Idaho
Moscow, Idaho
05.2027

Skills

Management/Team Skills

  • Task Delegation and Efficiency
  • Training Employees
  • Operations Management
  • Inventory and Supply Management
  • Quality Control
  • Safety Management

Technological Skills

  • Microsoft Office Products
  • Computer and Mobile Device Troubleshooting
  • Point of Service System Management
  • Basic CAD, Coding, and Robotics Knowledge

Other

  • Extensive Research Skills
  • Complex Problem-Solving
  • Public Speaking and Networking

Timeline

Shift Manager

Crumbl Cookies
08.2020 - 07.2023

High School Diploma -

Eagle High School

Bachelor of Science - Biological Engineering

University of Idaho

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Jack Kraft