Jack Kray
Scottsdale,AZ
Summary
Results-driven Universal Banker with in-depth knowledge of banking operations. Skilled in cultivating client relationships, cross-selling financial products, managing cash balances, and ensuring regulatory compliance. Proven track record in enhancing operational efficiency and driving revenue growth.
Overview
9
9
years of professional experience
Work History
Universal Banker I
American Bank & Trust
Sioux Falls, SD
12.2025 - 08.2026
- Cultivated customer relationships to identify and address financial needs.
- Provided friendly, professional, and uniquely tailored service to customers.
- Educated customers on digital banking, account features, fees, and available financial products.
- Facilitated referrals for lending, investments, and credit card services.
- Worked consistently to meet cycle and referral targets.
- Operated with accuracy, confidentiality, and compliance.
- Partnered with branch members to optimize efficiency and accountability.
- Collaborated with team members to improve branch operations and workflow.
Golf Shop Manager
Minnehaha Country Club
Sioux Falls, SD
08.2017 - 08.2025
- Lead golf course team to deliver high-quality service, improving member satisfaction.
- Foster relationships with members and guests to enhance overall golf course experience.
- Conduct tournaments and events, ensuring smooth execution and positive participant feedback.
- Accurately completed merchandise transactions.
- Identified opportunities for cost savings through improved efficiency or better purchasing practices.
- Trained, supervised, and evaluated staff members in accordance with company policies.
Education
Bachelor of Arts - Business Administration, Finance
University of Sioux Falls
Sioux Falls, SD05-2026
Bachelor of Science - Aerospace Engineering
University of Kansas
Lawrence, KS05-2023
Skills
- Customer relationship management
- Financial analysis
- Cash handling proficiency
- Product knowledge
- Investment guidance
- Project management
- Data interpretation
- Event coordination
- Team collaboration
- Banking software navigation
Involvement
- University of Sioux Falls, Golf Athlete, August 2023 - May 2026, Participated as a member of an NCAA Division II Men’s Golf Team within the Northern Sun Intercollegiate Conference.
- Jayhawk Aero Design Club, Fall 2021, Spring 2023, Learn to communicate through and achieve challenging problems. Sent a Jayhawk designed airplane to a national level competition.
- University of Kansas Golf Club, President, August 2022 - May 2023, Inform club members of important news and planned tournament rosters. Solely responsible for 8-16 golfers during trips. Conduct weekly practice and oversee payments of the treasurer.
References
- Justin Freudenburg. Head Golf Professional. Minnehaha Country Club. (402) 992-1286.
- Damon Punt. Retail Banking Manager. American Bank & Trust. (605) 999-5350.
- Tom Shields. Regional President. American Bank & Trust. (605) 261-2509.
Timeline
Universal Banker I
American Bank & Trust
12.2025 - 08.2026
Golf Shop Manager
Minnehaha Country Club
08.2017 - 08.2025
Bachelor of Arts - Business Administration, Finance
University of Sioux Falls
Bachelor of Science - Aerospace Engineering
University of Kansas