JACK KRINGLE
Charlotte,North Carolina
Summary
Talented Customer Service Professional offering 7 years of experience in progressive roles of accountability and leadership. Utilizing Management roles to leverage advanced skills in staff training and development. Self-motivated and hardworking with exceptional communication skills.
Overview
6
6
years of professional experience
Work History
Used Car Manager
Toyota of North Charlotte
Charlotte, NC
03.2024 - Current
- Managed the daily operations of a used car lot, including customer service, sales, and administrative tasks.
- Organized paperwork for vehicle purchases and monitored inventory levels to ensure accurate stock records.
- Developed marketing strategies to increase sales of used vehicles.
- Analyzed market trends and competitor data in order to identify opportunities for improvement.
- Tracked customer feedback and complaints in order to improve quality standards across the dealership.
- Monitored departmental KPIs such as gross profit margin per unit sold or average number of days in inventory
Assistant Used Car Manager
Toyota of North Charlotte
Charlotte, NC
12.2020 - 03.2024
- Reviewed and controlled used vehicle inventory to maintain accurate supply.
- Sold pre-owned cars and trucks to meet aggressive monthly sales goals.
- Established sales goals and strategies that contributed to increased growth in sales and profitability.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Product Specialist
Toyota of North Charlotte
Charlotte, NC
08.2020 - 12.2020
- Provided exemplary level of service to clients to both maintain and extend relationships for future business opportunities.
- Developed tools to track and monitor personal sales opportunities, deals in progress and finished contracts.
- Secured sales by providing recommendations to promote brand effectiveness and product benefits.
Shift Supervisor
Starbucks
Charlotte, NC
04.2018 - 08.2020
- Collaborated with team members to improve performance and implement training updates.
- Assisted store management with meeting standards of service and quality in daily operations.
- Led transformation of IMS (Inventory Management System), increasing production, reducing turnover, eliminating waste and enhancing quality.
- Inspected incoming supplies to verify conformance with materials specifications and quality standards.
Skills
- Sales proficiency
- Automotive Inventory management
- Customer Service
- Goal-oriented
- Compelling leadership skills
- Rapport and relationship building
- Used car market expertise
- Vehicle Appraisals
Timeline
Used Car Manager
Toyota of North Charlotte
03.2024 - Current
Assistant Used Car Manager
Toyota of North Charlotte
12.2020 - 03.2024
Product Specialist
Toyota of North Charlotte
08.2020 - 12.2020
Shift Supervisor
Starbucks
04.2018 - 08.2020
Similar Profiles
Siriya PharrSiriya Pharr
BDC Service Receptionist at Toyota of North CharlotteBDC Service Receptionist at Toyota of North Charlotte
Jolouise StutesJolouise Stutes
BDC Representative at Toyota of North CharlotteBDC Representative at Toyota of North Charlotte
Shamika WattsShamika Watts
Service Accounts Receivable Clerk at Toyota of North CharlotteService Accounts Receivable Clerk at Toyota of North Charlotte
Davidson CarrollDavidson Carroll
Financial Advisor at Equitable AdvisorsFinancial Advisor at Equitable Advisors
Matthew YorkMatthew York
Food Show Temp at Schwans Supply Food ChainFood Show Temp at Schwans Supply Food Chain