Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jack Landers

Interlaken,New Jersey

Summary

Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving. Ambitious Communications Specialist possessing strong public relations, communication and project management abilities. Excels in managing print communications and enforcing proactive media plans. Diverse credentials in both private and public industry sectors. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Service

Bath And Tennis Club
04.2023 - Current
  • Exceeded service objectives by applying proven customer service and sales best practices.
  • Provided exemplary customer service to guests.
  • Delivered prompt, courteous customer service to cliental constituents in multiple task environments.
  • Trained new staff members in customer service techniques and country club operations.
  • Assisted and motivated associates to deliver excellent customer service daily.

Valet & Manager

Spring Lake Bath & Tennis Club
05.2017 - Current
  • Managed valet operations by formulating and optimizing schedules for a team of valets, ensuring efficient service delivery
  • Organized and executed a wide range of events, overseeing logistical aspects such as parking arrangements and guest transportation
  • Provided customer service, promptly addressing inquiries and ensuring a positive and seamless experience for club members and guests
  • Maintained the cleanliness and orderliness of the valet area and vehicles, upholding high standards of presentation
  • Collaborated with the management team to improve service quality and streamline operations.

Education

Bachelor of Arts - Communications & Arts And Entertainment Management

Pace University
New York, NY
05.2023

Skills

  • Ability to recognize social, cultural, and ethical issues in the field
  • Ability to write clearly and concisely for a variety of audiences and media
  • Strong public speaking and presentation
  • Familiarity with social media platforms and digital marketing strategies

Certification

Convene Venue NYC Certified

Timeline

Customer Service

Bath And Tennis Club
04.2023 - Current

Valet & Manager

Spring Lake Bath & Tennis Club
05.2017 - Current

Bachelor of Arts - Communications & Arts And Entertainment Management

Pace University

Convene Venue NYC Certified

Jack Landers