Jack Law

• Assisted in recruitment efforts for new coding staff members, interviewing candidates and providing recommendations for hiring decisions.
• Conducted internal audits of coded records to identify potential compliance issues or areas requiring additional training for coders.
• Served as a liaison between the coding department and other hospital departments, addressing any concerns or discrepancies related to medical coding or reimbursement matters.
• Increased efficiency within the department by delegating tasks strategically based on coder expertise and workload capacity.
• Collaborated with other department supervisors to develop comprehensive coding policies and guidelines, ensuring consistency across the organization.
• Enhanced coding accuracy by implementing regular training sessions and performance evaluations for coding staff.
• Streamlined workflow processes by identifying areas of improvement and implementing necessary changes.
• Prepared and maintained regular performance reports for management, identifying trends and areas for potential improvement within the department.
• Supported continuous improvement initiatives within the department by actively participating in relevant conferences, workshops, or seminars related to medical coding best practices.
• Reduced errors in medical coding by developing and maintaining a thorough understanding of current regulations, industry trends, and best practices.
• Ensured adherence to organizational policies regarding patient privacy and confidentiality while handling sensitive medical information during the coding process.
• Developed strong relationships with key stakeholders, including physicians and other healthcare professionals, to foster a collaborative approach toward accurate medical coding.
• Promoted a positive work environment by addressing coder concerns promptly and effectively while fostering open lines of communication among team members.
• Monitored coder productivity to ensure timely completion of assignments while maintaining high-quality standards.
• Managed a team of coders, providing guidance, support, and mentorship to enhance their professional growth and development.

• Streamlined QA processes for better efficiency, implementing standardized test cases across multiple projects.
• Managed defect reporting process, ensuring clear communication with stakeholders regarding issue status and resolution timelines.
• Promoted a culture of continuous improvement, regularly reviewing and refining QA processes and methodologies.
• Expanded team knowledge base, mentoring junior QA analysts on best practices and industry standards.
• Contributed to the establishment of performance benchmarks, tracking QA metrics over multiple development cycles.
• Encouraged adoption of best practices among team members, leading workshops and training sessions on relevant topics.
• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
• Developed and maintained quality assurance procedure documentation.

• Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.

• Resourcefully used various coding books, procedure manuals, and on-line encoders.

• Reviewed patient charts to better understand health histories, diagnoses, and treatments.

• Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.

• Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records

• Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.

• Maintained a high level of productivity while consistently meeting deadlines for claim submissions.

• Ensured compliance with industry regulations and guidelines by staying up-to-date on the latest coding changes.

Coding

• Inpatient
• Outpatient Surgery
• Infusion Center
• Wound Clinic
• Pain Clinic
• Observation
• Emergency Room
• Ancillary