Jack Lee
Dietary Aide
Philadelphia,PA
Summary
Dedicated professional with proven expertise in food safety and team collaboration, demonstrated at Lankenau Medical Center. Excelled in enhancing customer satisfaction and streamlining operations, achieving efficient meal delivery and crafting high-quality cocktails at Houlihans Bar and Grill. Skilled in managing high-volume events and maintaining rigorous sanitation standards, contributing to a significant improvement in service quality.
Overview
21
21
years of professional experience
Work History
Dietary Aide
Lankenau Medical Center
10.2010 - 10.2024
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
Bartender
Houlihans Bar and Grill
09.2003 - 10.2010
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
Diploma - Basic Studies
Franklin Learning Center
Philadelphia, PA06.1990
Skills
- Time management
- Cleaning and sanitizing
- Patient communication
- Food handling safety
- Sanitation practices
- Food safety
- Team collaboration
Accomplishments
3 Unsung Hero Awards from Lankenau Medical Center
Timeline
Dietary Aide
Lankenau Medical Center
10.2010 - 10.2024
Bartender
Houlihans Bar and Grill
09.2003 - 10.2010
Diploma - Basic Studies
Franklin Learning Center
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