Jack Lewis
Keene,TX
Summary
Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication, and leadership abilities. Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
4
4
years of professional experience
Work History
Assistant Property Management
Argus Professional Management
Burleson, Texas
07.2022 - Current
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Assisted property manager in leasing and marketing activities.
- Conducted regular inspections of properties to identify any needed repairs or improvements.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Ensured compliance with all applicable laws related to fair housing practices.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Interacted with potential renters during showings providing information about the property features.
- Collected monthly assessments, rental fees, deposits and payments.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Explained policies and procedures to tenants and enforced rules.
- Handled resident complaints and expedited maintenance requests.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Conducted tours of vacancies with prospective tenants.
- Kept records of correspondence with residents and tenants.
- Checked common areas regularly to keep neat, clean and free of debris.
- Coordinated move-ins and move-outs, ensuring smooth transitions for tenants.
Auxiliary President/Treasurer and Gift Shop Manage
Texas Health Harris Methodist Hospital Cleburne
Cleburne, Texas
10.2020 - Current
- Organized and facilitated board meetings, strategic planning sessions, and annual conferences.
- Developed policies, procedures, and short-term and long-term goals for the organization.
- Represented the organization at community events and public forums to promote its mission.
- Collaborated with staff members to ensure operational efficiency of the organization.
- Established fundraising strategies to increase financial support for programs and services.
- Cultivated relationships with key stakeholders such as donors, volunteers, partners, and sponsors.
- Created a marketing plan to increase awareness of the organization's activities in the community.
- Analyzed data from surveys to identify areas for improvement in organizational operations.
- Provided leadership and guidance on budgeting decisions to maximize resources available.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
- Monitored legislative changes that could affect the organization's operations or funding sources.
- Resolved conflicts between staff members by listening attentively and providing constructive feedback.
- Negotiated contracts with vendors for services such as IT maintenance or event catering.
- Ensured compliance with all applicable laws related to nonprofit organizations.
- Implemented new technologies to streamline organizational processes when needed.
- Initiated projects aimed at improving customer service standards across departments.
- Acted as an ambassador of goodwill for the organization by engaging positively with external parties.
- Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
- Represented the company in industry events, conferences, and public engagements.
- Oversaw the development and launch of new products and services.
Education
Associate of Arts - Business
Hillsboro Junior College
Hillsboro, Texas05-1970
Skills
- Vacant unit monitoring
- Payment Collection
- Rent collection
- Administrative Support
- Leasing and sales
- Property Management
Timeline
Assistant Property Management
Argus Professional Management
07.2022 - Current
Auxiliary President/Treasurer and Gift Shop Manage
Texas Health Harris Methodist Hospital Cleburne
10.2020 - Current
Associate of Arts - Business
Hillsboro Junior College
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