Jack Lingle
Fargo,ND
Summary
Dynamic Supervisor and Trainer with an extensive list of successes elevating operations across diverse food service. Skilled in building and retaining talented teams by establishing collaborative work environments. Dedicated to maintaining impeccable service areas with a focus on optimizing individual experiences and brand loyalty. Organized and dependable candidate, with success at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Restaurant Supervisor
Rosewild
02.2023 - Current
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Created signature drinks, to maintain marginal goals, while also creating unique and high-end atmosphere.
- Readjusted pricing to reflect company goals, while staying within comp-set expectations.
- Implemented new organizational methods, to create efficient and more reliable systems.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated with kitchen employees and front-of-house personnel to consistently drive smooth operations.
- Realigned team members to focus on productivity, and efficiency while enhancing customer experience.
Bartender/Server
Rosewild
06.2021 - 02.2023
- Created meaningful relationships with regular customers.
- Worked on and assisted others with POS systems for orders, bills, and menu management.
- Discussed menu items and suggested available options for food allergies and restrictions.
- Upsold high-profit menu items such as wines, cocktails, and appetizers.
- Carried out necessary steps of opening, closing, and shift change duties to keep restaurant running efficiently.
Barista
Starbucks
10.2020 - 01.2021
- Pleasantly interacted with customers during high volume periods to promote light, positive environment.
- Created wide variety of hot, cold, and mixed drinks during shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils, and seating areas before, during, and after shifts.
- Controlled drive-thru line with quick, efficient service.
Education
Bachelor of Science - Hospitality And Event Management
North Dakota State University
Fargo, ND12.2023
Jasper Hotel - Hotel/Restaurant Management
Internship
Fargo, ND05.2022
Skills
- Cost Control
- Sales Operations
- Staff Management
- Resources Allocation
- Service Quality
- Hospitality
- Waste Reduction
Timeline
Restaurant Supervisor
Rosewild
02.2023 - Current
Bartender/Server
Rosewild
06.2021 - 02.2023
Barista
Starbucks
10.2020 - 01.2021
Bachelor of Science - Hospitality And Event Management
North Dakota State University
Jasper Hotel - Hotel/Restaurant Management
Internship
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