Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jack Martin

Pembroke,VA

Summary

Experienced Quality Control Inspector skilled at inspections, assessments and reporting on quality issues. Works well with production teams on correcting negative trends and driving improvements.


Proactive and goal-oriented individual with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.


Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

9
9
years of professional experience

Work History

Quality Control Inspector

Pyrotechnique by Grucci
04.2023 - Current
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Communicated with production team members about quality issues.
  • Completed precise measurements using special tools.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Monitored product quality at all stages of production process.
  • Trained and mentored co-workers to apply best practices and comply with quality control guidelines and regulations.

Service Advisor

Shelor Motor Mile
01.2022 - 02.2023
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Responded proactively and positively to rapid change.
  • Maintained up-to-date knowledge of product and service changes.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products.

Service Assistant

Shelor Motor Mile
09.2021 - 01.2022
  • Monitored and maintained organized work space, confirming efficient operations.
  • Maintaining constant flow of vehicles using a set color coordinating system to different locations.
  • Test-drove vehicles to confirm proper operation before delivering to customers.

Food Service Manager

Shane's Rib Shack
06.2018 - 07.2021
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Coordinated with catering staff to deliver food services for special events and functions.

Food Service Worker

Shane's Rib Shack
03.2016 - 06.2018
  • Greeted customers at counter to fulfill requests and answer questions.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Verified prepared food met standards for quality and quantity before serving to customers.

Education

Some College (No Degree) - Computer Networking

Palm Beach State College
Boca Raton, FL

High School Diploma -

Spanish River High School
Boca Raton, FL
06-2016

Skills

  • Quality inspection documentation
  • Detailed visual assessments
  • Specifications reading
  • Non-conformance reporting
  • Quality inspection procedures
  • Operational production knowledge
  • Kitchen workflow management
  • Team leadership
  • Event catering management

Timeline

Quality Control Inspector

Pyrotechnique by Grucci
04.2023 - Current

Service Advisor

Shelor Motor Mile
01.2022 - 02.2023

Service Assistant

Shelor Motor Mile
09.2021 - 01.2022

Food Service Manager

Shane's Rib Shack
06.2018 - 07.2021

Food Service Worker

Shane's Rib Shack
03.2016 - 06.2018

Some College (No Degree) - Computer Networking

Palm Beach State College

High School Diploma -

Spanish River High School

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