Jack Massey
Denton,Texas
Summary
Hardworking Account Executive at TSN Visual Communications, with proven success in increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional business development skills. Known for understanding customer needs and delivering effective solutions.
Overview
3
3
years of professional experience
Work History
Account Executive
TSN Visual Communications
Dallas, TX
10.2024 - Current
- Led outside sales efforts in my territory to double sales revenue from previous year
- Maintained industry leading 90% renewal rate
- Closed deals with 5 of the top 25 school districts in the US.
- Cultivated relationships with key decision makers (Directors and CIOs) through regular client visits and follow-up calls.
- Performed product demos at conferences, meetings, seminars, or other venues as necessary.
- Conducted market research to identify new business opportunities.
Volunteer 18U Baseball Coach
Dallas Spin LLC
Dallas, TX
05.2024 - Current
- Motivated players and encouraged growth both mentally and physically.
- Instructed players on the fundamentals of baseball.
- Helped with player marketing for recruiters at the next level
Inside Sales Representative
TSN Visual Communications
Dallas, TX
11.2023 - 10.2024
- Improved customer satisfaction by addressing concerns promptly and providing tailored solutions.
- Utilized CRM software to maintain detailed contact logs and account records.
- Executed over 30 cold calls daily and designed email campaigns to generate new revenue.
- Prospected new business through cold calling and emailing, performing product demonstrations.
Customer Success Manager
TSN Visual Communications
Lubbock, TX
04.2022 - 11.2023
- Assisted customers with onboarding and product setup to foster successful adoption and usage.
- Established strong relationships with key customers, resulting in increased customer loyalty.
- Collaborated with sales team to ensure seamless handoffs, resulting in smoother customer transitions.
- Upsell services to existing customers
Operations Manager
Postal Annex
Lubbock, TX
04.2022 - 01.2023
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth
- Oversaw daily operations of shipping, receiving, and inventory management
- Trained new employees on company policies and operational procedures
Education
BBA - Business Management
Texas Tech University
Lubbock, TX08-2023
Skills
- Business development
- Account management
- Presentations and public speaking
- CRM software
- Customer relationships
- Written and verbal communication
Timeline
Account Executive
TSN Visual Communications
10.2024 - Current
Volunteer 18U Baseball Coach
Dallas Spin LLC
05.2024 - Current
Inside Sales Representative
TSN Visual Communications
11.2023 - 10.2024
Customer Success Manager
TSN Visual Communications
04.2022 - 11.2023
Operations Manager
Postal Annex
04.2022 - 01.2023
BBA - Business Management
Texas Tech University
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