Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Jack Matern

White Lake,MI

Summary

Thanks for considering me as a potential candidate for this role.

I'm experienced with administrative support, including scheduling, correspondence, and management. Utilizes organizational skills and tools to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients. Sales professional that helps identify customers needs, overcome objections, and devoted to ensure that every customer is satisfied with the results I bring.



Overview

6
6
years of professional experience
1
1
Certification

Work History

Installers Assistant

Marygrove Awning
02.2024 - 08.2025
  • (assistant) Prepares the awning by installing the required hardware and removes shipping materials. Helps get the awning installed into the brackets and neatly runs cable to outlet.
  • Gives customer demonstration on how to safely operate and how to properly maintain their new awning.
  • (lead installer) Notifies the customer of Arrival Time. communicates with the customer and ensures that the customer is satisfied with the location and installation of retractable awning.
  • Collects payment after Job is complete, and documents work progress.
  • Managed inventory of tools and materials, ensuring readiness for upcoming projects without delays.
  • Collaborated with team members to troubleshoot installation challenges and enhance workflow efficiency.
  • Installed custom awnings, ensuring precise measurements and alignment for optimal aesthetics.
  • (Full Time) Columbus, Ohio

Sales

Discount Tire
01.2022 - 01.2024
  • (Sales) Helps clients both in-person and over the phone to help find their ideal tire and wheels for their needs and helps set up appointments for services. Assess the customers vehicle condition to help keep the customer safe while on the road.
  • (Service coordinator) Sales backup and helps effectively communicate between sales team and backroom workers to ensure the customer can get back on the road quickly.
  • (Crew chief) Reports to service coordinator on what work needs to be completed, by pulling required stock and pulls the vehicle into the bay. Raises the vehicle to prepare to assign work to the technicians to allow for an effective workflow. Dose routine air checks to help ensure safety of potential customers.
  • (Tire Technician) Changes the wheels on the vehicle and safely guides the Service Coordinator out of the bay to ensure parking lot safety.
  • (Part-Time)

RV Detailer

General RV
06.2019 - 08.2021


  • (detailer) checks the service page, and effectively communicates with coworkers on work needing to be completed. Details the RV’s exterior and interior to guarantee the customer is happy with their RV
  • Applied protective coatings and treatments to surfaces, enhancing longevity and appearance.
  • Trained new staff on best practices for RV detailing techniques and safety protocols.
  • Conducted thorough exterior and interior cleaning of RVs, ensuring high standards of presentation.
  • (Part Time)

Education

High School Diploma -

Lakecrest Baptist School
Waterford, MI
05.2022

Skills

  • Hard working
  • Fast learner
  • Goal oriented
  • Effective communicator
  • Adaptable
  • Optimistic
  • Time management
  • Project coordination

Certification

Renault-Thomas Certification - DTU

Interests

  • Reading
  • Gym Workouts
  • Strategy Games
  • Drone Piloting
  • Gardening
  • Camping/ Hunting
  • I like working with my hands and fixing things
  • I enjoy helping others and giving back to the community

Timeline

Installers Assistant

Marygrove Awning
02.2024 - 08.2025

Sales

Discount Tire
01.2022 - 01.2024

RV Detailer

General RV
06.2019 - 08.2021

High School Diploma -

Lakecrest Baptist School

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Jack Matern