Jack Matthews
Syracuse,NY
Overview
2
2
years of professional experience
Work History
Service Advocate
Target
06.2022 - Current
- Delivered over 40 drive-ups daily
- Worked effectively with fellow team members to coordinate solutions to questions or concerns.
- Analyzed customers' issues and complaints and initiated corrective actions.
- Greeted each customer and solved all issues and complaints via face-to-face, through email or on phone.
- Performed follow-up services for dissatisfied customers.
Driver
DoorDash
10.2021 - 05.2022
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
Sports Writer
Sideline Sources
11.2021 - 02.2022
- Delivered authoritative sports coverage with careful attention to game facts, stats and predictions.
- Managed online sports columns, blogs, and video pieces.
- Delivered authoritative sports coverage with careful attention to game facts, stats and predictions
Education
Bachelor of Science - Sports Management
University of Florida
Gainesville, FL05.2025
Associate of Arts - General Studies
Onondaga Community College
Syracuse, NY05.2023
Skills
- Microsoft Office
- Adobe Creative Suite
- Scouting
- Analyzing Sports Plays
- Community Organization
- Media Coverage
- Team Collaboration
Timeline
Service Advocate
Target
06.2022 - Current
Sports Writer
Sideline Sources
11.2021 - 02.2022
Driver
DoorDash
10.2021 - 05.2022
Bachelor of Science - Sports Management
University of Florida
Associate of Arts - General Studies
Onondaga Community College